I will never book here again. I am extremely disappointed by this stay and most specifically by the host/Hello Homes company. First, I received no check in information except for the day prior to check in when i was already travelling. Second, they contacted me through What’s App although they never advised it (my what’s app was turned off) and the emergency phone number provided in VRBO was not working. I had to go through the VRBO emergency line to get an answer from them. Third, I had an emergency need for which i gave them about 24 hours without any concrete action from them. Overall, their communication was extremely poor - except when the second payment was due for which they called me a few times in a row asking for a suddenly emergency payment. The apartment was adequate though and we really enjoyed the pool and the proximity to the beach and downtown Sitges.