Communication was good, we received the code to check in the morning of our arrival, we had received communication about the property a few days before. Checking in was simple. The road to the property is narrow and winding. The driveway was when the trouble started, it’s very washed out and rough, my car bottomed out and spun trying to get up the driveway, I know they’ve had some bad weather so hopefully they had not had a chance to work on that. When we got inside everything was unplugged, including the refrigerator and the stove. The cabin itself was nice and as described. It appeared to be clean. The comforted on at least one of the beds is thread bare and Stained and needs replaced. The worst part of our trip was the hot tub. When we first got in there was hair floating in it, we scoped all of that out and let it run with the pump on for a while. Later when we got in we noticed a scummy layer around the sides. We used paper towels and cleaned that. We could smell the chemicals so hoped for the best. Big mistake! Now, everyone who got in the hot tub has a rash all over. I contacted them about our problems and their response was “that’s weird”. No apology or anything. Location was nice, we were about a 20 minute drive from the trailheads that we wanted to hike.The reptile zoo was neat.