The other people were very noisy til all hours.The receptionist gave us a free upgrade[very kind] but the noise of the other customers was unrelenting[worse than the constant planes!
When we arrived, the room had not been ventilated on a hot day. Room very hot couldn't sleep. Booked because close to Heathrow had to leave windows wide open for some breeze. is very convenient to get to Heathrow. Towels the hardest we experienced on 2 months of travelling B and Bs around UK.
Wonderful service. They took me in late at night after connection flight was cancelled. Very nice stay with very friendly owners. I highly recommend! Thanks!
A room close to the airport - ideal for an early departure (or a late arrival). In the flight path - so don't arrive early expecting to sleep!
Staff friendly and helpful.
Room basic but has what you need for the night; benefits from free parking too.
The owners were very hospitable, breakfast was delicious, and the room was clean and comfortable. Private bathroom , yeah! We took the local bus from Heathrow airport Terminal 5 and only had to walk a couple of blocks to the London Heathrow Guesthouse. In the evening our hosts recommended walking to the Perserverence (Percy) the local pub. The fish and chips were delicious (large portion)..Great stay.
Les points faibles : Personnel et service et confort de la chambre
Dont stay here
Not worth the money, staff very unhelpful. Paid ÂŁ11 for breakfast, breakfast consisted of 2 slice of bread and 2 sausages, took a bite of it and spat it out.
Monica and Toni were very courteous, warm, and helpful with all our needs. We rented one bedroom with two beds and one bathroom/shower. Very clean. Breakfast was home-made English breakfast, served with a smile. Furniture a bit old. Not a Hilton or a Hyatt. But that is part of the charm (and price).
I will give average point of 2.5. My room was not great with the price I paid. Very old tv, and insects flying in the room. The internet was very good.
Claimed I did not have a reservation and made me pay for it again with cash. They held our passports until we paid cash for it even they we pre paid with the booking.
Friendly staff. Itâs an overnight stay. With a roof over your head. Shower shared you have to put one finger on power button and shower at same time. Not good shower at all. Bring your own food and drink. Staff are friendly. Have to leave ÂŁ20 cash or Id card for deposit for key. Returned when you exchange for the key when leaving.
The room I checked in to had a strong smell of fume or fuel.
After reporting, nothing was done. The staff said he couldnât smell anything. He advised me to use air freshener!
Truly shocking. Refused to acknowledge booking despite email confirmation from hotels.com but to be honest it was a Godsend as the place was filthy and should not be allowed to market on Hotels.com
For the Price of 140 ÂŁ the room had no toilet ,no shower!!! Worst place I have ever been!
Shuttle Service is not available from Heathrow Airport as indicated on your webpage. Your webpage should be modified regarding London Heathrow Guesthouse!