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Eurostars Sofia City

4.0 star property

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Photo gallery for Eurostars Sofia City

Bar (on property)
Exterior
Lobby
Lobby
Superior Suite (Triple) | 1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
6 Stara Planina Str., Sofia, 1000
  • Place, Alexander Nevski Cathedral
    ‪5 min walk‬
  • Place, Sofia Central Mineral Baths
    ‪8 min walk‬
  • Place, National Palace of Culture
    ‪2 min drive‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite (Triple)

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Suite (Triple)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Suite (Triple)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Superior Suite (Triple)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Suite (Triple)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Eurostars Sofia City

Hotel in Sofia with 24-hour business centre and 24-hour front desk
This hotel features a 24-hour business centre, a business centre and conference space. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Eurostars Sofia City offers 61 accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Eurostars Sofia City, you're just a quick walk from National Opera and Ballet. You'll find features such as free WiFi in public areas and free train pick-up service, plus a 24-hour business centre.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 4-minute walk from National Opera and Ballet and 4 minutes on foot from Alexander Nevski Cathedral
  • Free train station pick-up shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 150 square feet (14 square metres) and includes conference space. An area shuttle within 20 mi and an airport shuttle (available 24 hours) are available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Eurostars Sofia City. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sofia hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 1 mile; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 mi
  • Free train station pick-up shuttle
  • Limo/town car service
  • Uncovered parking on site (EUR 12.80 per night)
  • Uncovered extended parking on site (EUR 12.80 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Spa

  • Body treatments
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay films

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Uncovered self-parking fee: EUR 12.80 per night
  • Uncovered extended parking fee: EUR 12.80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Eurostars Sofia City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western City Hotel
Best Western City Plus
Best Western Sofia
BEST WESTERN City Hotel BW Premier Collection Sofia
Best Western Plus City Hotel Sofia
Best Western Plus City Sofia
City Hotel Best Western
Sofia Best Western
BEST WESTERN City BW Premier Collection Sofia
BEST WESTERN City BW Premier Collection
City Hotel Sofia

Eurostars Sofia City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 352 reviews
Rating 8 - Good. 138 out of 352 reviews
Rating 6 - Okay. 43 out of 352 reviews
Rating 4 - Poor. 11 out of 352 reviews
Rating 2 - Terrible. 6 out of 352 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Business traveller
Disliked: Cleanliness

Disappointing business trip

Upon check in receptionist very rude. Room was not terribly clean and shower pan did not drain. Had to ask for shower gel as run out. Pretty poor for a 4 star hotel. My colleague had to change rooms, as air conditioning did not work, not great in 42 degree heat. Also, same problem with shower and room Not properly cleaned. Excellent location and let down with above.
Stayed 4 nights in Jun 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Short (6-hour) layover between flights. Were given the ‘handicapped room’. It wasn’t needed, but, that was what we were given. Not close to ADA specs. No turn-around area in room, only bathroom. No room for transfer from chair to bed, if needed. It was an all were bathroom, but the flooring was same as rest of flooring and extremely slippery when wet, and pretty much everything gets wet during shower. We only had a total of 5-1/2 hours for dining, shower and sleep before transfer to IS, and being next to the elevator and right off of reception was noisy. Attached restaurant was much better than expected. It is a hold and warm type kitchen, but the outcome was quite pleasant. Service was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Iordanka

Travelled with family
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in May 2025

10/10 Excellent

Vesselina, Grantham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, exceptionally friendly staff and very convenient location!
Stayed 2 nights in May 2025

6/10 Okay

Robert

Disliked: Staff & service

Average hotel at great location

Average hotel and accommodation at excellent location with food at breakfast below EU standatds of choices and quality
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent position within easy walk to all the attractions. Staff were really friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Valeriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great - next to the historic downtown Sofia. The staff is friendly, respectful and 24/7 available. We needed a taxi at 3:30 am and it came 4 minutes after the receptionist made the call. Will be back.
Stayed 1 night in Mar 2025

8/10 Good

Mario

Stayed 1 night in Mar 2025

8/10 Good

P

Stayed 1 night in Feb 2025

10/10 Excellent

Arben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

BRIAN

Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and good location
Stayed 3 nights in Sep 2024

8/10 Good

CPL PRODUCTIONS

Stayed 1 night in Oct 2024

4/10 Poor

Lorna

Stayed 2 nights in Sep 2024

8/10 Good

Ahmad, bucharest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one night stay.. great location and clean .. good big bathroom and good bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel located in the centre of Sofia. The Alexander Nevski Cathedral is 5-10 minute walk, The Largo, Sveta-Nedela Cathedral and Banya Bashi Mosque and Vitosha Boulevard are 10-15 minutes walk from the hotel. The staff are friendly, knowledgeable and efficient. The rooms are spacious, clean, comfortable beds and have tea and coffee making facilities. Highly recommended.
Stayed 4 nights in Aug 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service
Aside from a check out from a receptionist who was unfriendly to the point of hostile, the hotel was otherwise fine, but nothing special.Other people working there seemed pleasant. We never saw the bar being used, and it generally felt a bit tired. However the room was clean, a decent size, and the hotel was sited within easy walking distance of the main attractions.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

8/10 Good

Alfred

Travelled with group
Liked: Staff & service, amenities
Very easy to walk around. And it was nice and secluded down a side street, so not too noisy.
Stayed 5 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service
My room was full of some dark butterflies. They seemed to have come out of the bathroom, so I had to change my room, the staff was good enough to give me another room, although there was also one butterfly in that room as well, I didn’t want to bother changing rooms as it seemed like it is the issue with the whole hotel and I had only 3 hours to sleep! Otherwise, good location and staff was good but definitely needs some bugs inspection!
Stayed 1 night in Jul 2024

8/10 Good

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This hotel has a great location. Spacious and very clean room. Excellent breakfast buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all of the staff (Alex, Ava, Vanya, director of breakfasts) was terrific with the exception of one receptionist, who was sullen and unresponsive. The hotel is centrally located -- across the street from the opera, which we attended -- and not far from the important sites. Breakfasts were wonderful.
Stayed 10 nights in Jun 2024

8/10 Good

Elaine Waldman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who checked us in was rude and unhelpful giving us a very bad impression of the hotel. Fortunately the manager checked with me the next day and from then on our stay was outstanding. With the exception of the first receptionist, we found the staff to be outstanding. I highly recommend them.
Stayed 10 nights in Jun 2024