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Holiday Inn Express Southampton - West by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Southampton - West by IHG

Exterior
Free daily buffet breakfast
Point of interest
Reception
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Adanac Park, Redbridge Lane, Southampton, England, SO16 0YP
  • Place, Virtual Aviation
    ‪8 min walk‬
  • Place, River Test
    ‪9 min walk‬
  • Place, Jet Simulation LTD
    ‪2 min drive‬
  • Airport, Southampton (SOU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express Southampton M27 Jct7 by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,299 reviews
The price is CHF 42
includes taxes & fees
14 Dec - 15 Dec
Holiday Inn Express Southampton M27 Jct7 by IHG

About this property

Holiday Inn Express Southampton - West by IHG

Hotel in Southampton with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Holiday Inn Express Southampton - West by IHG offers 105 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The free breakfast at Holiday Inn Express Southampton - West by IHG gets good marks from our customers. During your stay, you'll be within walking distance of River Test. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Great Room Restaurant
  • Amenities include a front desk safe, 3 meeting rooms and a lift
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 10 minutes by car from Southampton Cruise Terminal and 6 minutes from New Forest National Park
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. The business-friendly Holiday Inn Express Southampton - West by IHG also features a vending machine, a front desk safe, and a television in common area. Free self parking is available.

This 3-star Southampton hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Restaurant – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Southampton West
Holiday Inn Express Southampton West
Southampton West Holiday Inn Express
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Express Southampton West Hotel
Holiday Inn Express Southampton West
Hotel Holiday Inn Express Southampton - West Southampton
Southampton Holiday Inn Express Southampton - West Hotel
Hotel Holiday Inn Express Southampton - West
Holiday Inn Express Southampton - West Southampton
Holiday Inn Express Hotel
Holiday Inn Express
Express Southampton West
Holiday Inn Express Southampton West
Holiday Inn Express Southampton West by IHG
Holiday Inn Express Southampton West an IHG Hotel
Holiday Inn Express Southampton - West by IHG Hotel
Holiday Inn Express Southampton - West by IHG Southampton
Holiday Inn Express Southampton - West by IHG Hotel Southampton

Holiday Inn Express Southampton - West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1012 reviews
Rating 8 - Good. 297 out of 1012 reviews
Rating 6 - Okay. 106 out of 1012 reviews
Rating 4 - Poor. 49 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Chang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Arrived slightly earlier than check in and was told the room was not ready but to help ourselves to tea and coffee. Greeted by Mateus....very very very helpful and friendly, credit goes to Mateus. There is no air con at the hotel and the lift was broken at the time, we were lucky only staying on the first floor. That is the only negative to this review. Staff was all round amazing! Very friendly and welcoming. Always working hard and it was busy! Credit to all your staff that was working during the weekend of the 21st-24th August. If I needed anything, all I had to do was ask the staff and they would try their utmost to help. I left my charger at home and the staff tried to help resolving the issue by finding me spare cables/plugs. To no avail, I ordered an charger to the hotel which they signed for and kept safe. The breakfast was good and very busy during the morning. You could see the staff working very hard from clearing the tables to taking the guest to the tables. Respect you all. I just wish I got all your names to thank and mention you personally. Props to the kitchen staff who was working tirelessly and it seemed relentless over the days during my stay. Perfect for Paultons park. That was the main reason for the stay. From Room 232 - Hope you enjoyed the pizza (kitchen staff) and Mateus you had a good break! Will stay here again just for the staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. A+++

Great staff. Very helpful. Works hard not just the desk but the breakfast area. They deserve a the best praise. One of the staff is spitting image of a celebrity - Emily Blunt.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location easy to find. Lovely helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great stay from start to finish staff could not do e ough to help with anything, great stay. Will definitely stay again
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities
I’m not sure how I missed the property didn’t have AC. The rooms did have 2 fans, it was a 2 night stay, we survived. The elevators were not working and we had to lug 2-60pd pieces of luggage up 3 flights of stairs. The hotel provided a breakfast Buffett and it was good. The staff was excellent. The hotel is located in an industrial park and is 10-15 minutes from the cruise ports.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jean, Pulaski

Stayed 1 night in Aug 2025

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Staff helpful and friendly. Lots of parking space available. Good breakfast. Unfortunately the lift was broken during our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service

Southampton

Comfortable stay. Pleasant, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights stay

When we finally found the hotel (sat nav lead us the wrong way) we had a great reception. Extremely friendly staff. Great size room. Bed really comfy and great selection of food and drink.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The night before Bank Holiday Weekend.

Check in staff very helpful. Lift was out of order, but they reassigned me a room on a lower floor and carried my bags for me. Breakfast staff were amazingly efficient, I have not been in a HIE that has been this busy, but nothing was too much trouble and the restaurant girls were very quick.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Business traveller
Liked: Property conditions & facilities, room comfort

The Forgettable Hotel

This was not a great stay. 1/the lift was out of order and i was on the top floor ...not good. 2/ The evening meal was really bad, a £15.95 cheesburger turned up microwaved !!!! like leather. Fries stuck together in a seperate pot. Never experienced such awful food. 3/Breakfast was avearge undercooked and overcooked bacon and dried up sausages at 7.20am . 4/Orange juice was synthetic like the sort you used to get in the seventies i remember as a kid. 5/There was used tissue in the stairwell that was still there in the morning. 6/No one checked what room i was in at breakfast anyone could have entered and had a free breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was very clean as was the room. The staff was outstanding in every way. However the rooms have no air conditioning and no phone in the room. It was extremely hot in our room. We were provided with an electric fan. This is unacceptable for the 21 st century especially for a holiday inn IHG brand. There is no phone in the room if you need something front desh you have to go down stairs. Again unacceptable for as 21 century hotel and IHG brand. Mainly for these reasons only we will not stay at this hotel or maybe at an IHG hotel again while traveling especially out of Southampton
Stayed 1 night in Aug 2025

10/10 Excellent

cassandra

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Alex

Stayed 1 night in Jun 2025

8/10 Good

Jeannie

Travelled with partner
Liked: Staff & service
The surroundings look run down. The lounge, breakfast area and front desk have great ac. The rooms do not. Its decent but overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going on a cruise

One of the better holiday inn Express
Stayed 1 night in Aug 2025

2/10 Terrible

Muhammad Bin

Travelled with family and small children
Liked: Staff & service, amenities
Staff was very helpful. Property a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible sofa bed, not fit for purpose.

Check in good. Lobby area good. Breakfast was ok. Location was good, as we just needed 1 night before getting on a cruise the next day, and good with free parking. The bad was the room. We had 4 people and the sofa bed was just not fit for purpose. It was broken, leaned down to one side and also slanted backwards. So if we had slept with the head where it should have been my legs would have been higher then my head. We slept with the head at the bottom, but the bed was like a zig zag, so uncomfy and really hurt my back to sleep on it. Also at the top the mechanics stuck out above the bed which was quite dangerous. I was going to tell the reception as I left, but there was only 1 person behind the desk and they were helping someone and I didn’t want to waste time waiting to speak to someone.
Stayed 1 night in Jul 2025

6/10 Okay

Henry Shiu Lung

Liked: Cleanliness, staff & service
Room has no AC but overall its good
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Travelled with pets, Travelled with partner
Liked: Amenities
Breakfast was very good, room was clean,
Stayed 1 night in Aug 2025