voco Southampton by IHG

4.0 star property

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Photo gallery for voco Southampton by IHG

Breakfast, lunch served; international cuisine, al fresco dining
Lobby sitting area
Exterior
Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    ‪1 min walk‬
  • WestQuay Shopping Centre
    ‪7 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Super King)

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King with View)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

voco Southampton by IHG

Family-friendly hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Voco Southampton by IHG offers 133 accommodations with video game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of voco Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Atlantic Gate
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Atlantic Gate – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

Afrikaans, English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlantic Gate

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimise noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 9.95 for children
  • Uncovered self-parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 651 out of 1263 reviews
Rating 8 - Good. 370 out of 1263 reviews
Rating 6 - Okay. 141 out of 1263 reviews
Rating 4 - Poor. 58 out of 1263 reviews
Rating 2 - Terrible. 43 out of 1263 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Cruise Port. Extensive Construction work going on inside and outside
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait for room. Refurbishment going on. Convenience for port perfect
Stayed 1 night in Apr 2025

10/10 Excellent

SEOMKYU

Stayed 7 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with group
HOTEL UNDER RENOVATIONS. BEAUTUFUL ROOM. EXCELLENT BREAKFAST.
Stayed 1 night in Apr 2025

10/10 Excellent

yi-ren

Liked: Amenities, property conditions & facilities
Convenient place for lodging place Cruise
Stayed 1 night in Apr 2025

10/10 Excellent

gilbert

Stayed 2 nights in Apr 2025

10/10 Excellent

B A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Frederick

Under renovation so public areas non existent
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had arranged a later arrival, as we had an after hours event at Stonehenge. We were cruising The Aqua, and they gave us a lovely room with a view of the port so we could see the ship. That was so special! We had rented a car from Eurocar in London. We checked in and dropped our bags off, and the drop of location was 2 blocks from the Hotel. Totally walkable! We enjoyed cocktails and light bites at the bar. It was perfect! The Cruise Terminal was walking distance, but we opted for an Uber with our bags. It was fast and affordable! I would absolutely recommend this Holiday Inn for anyone Cruising out of Southampton or otherwise. Thanks Holiday Inn Southampton!
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

JenTai, Chatsworth

Travelled with partner
Liked: Cleanliness, staff & service
We spend one night here before our cruise. It was easy to get to from the National Express Bus Station. There is a very big mall within a 5 minutes walk from the hotel. The hotel is under construction. So there was noise in the morning. The staff was friendly and helpful. The elevator is small and slow. The room is clean and spacious with a nice view. The breakfast buffet was good. There are two coffee/espresso machine in the lobby.
Stayed 1 night in Mar 2025

6/10 Okay

Sue

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Travelled with family
Liked: Room comfort
Disliked: Staff & service
I booked into this hotel after travelling over 260miles for an overnight stay, prior to going on my first cruise. Hotel was going through a renovation which I was a bit shocked to see, as it was a complete mess outside, to which the inside was ok. Check in was fine, female on reception was a little abrupt, I was asked if I had a car, my reply was “YES”, then I had to pay the onsite charge of £15. Just remember to ask if you have to enter your registration, if you don’t you’ll end up with a £100 fine. Anyway, floor 3, small compact and in all fairness was good, new carpets and clean rooms. Pleasant sleep, room was a little stuffy, alarm set for 0800hrs, to be awoken by the sounds of drills going along with the reversing sounds of wagons outside, for a split second it seemed like I was on holiday in a Spanish resort. Showered and down for breakfast, which was ok, no issues at all. Check out was painless, suitcase on backseat and off to cruise terminal. Park up and get out, I go around to the rear and see damage to the rear offside bumper. It appears that some phallus had decided to collide into my car and cause damage. Photographs taken and I walked back to the hotel. I spoke to the same man who checked me out, he couldn’t grasp as to where I’d parked the car, his whole attitude stunk. It’s really suprised me how the attitude from “thank you for your stay”, to can’t be arsed and report it to the police and if they come we will help.
Stayed 1 night in Apr 2025

10/10 Excellent

Chi Keung Dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to cruise terminal. Near shopping centre with restaurants.
Stayed 1 night in Mar 2025

8/10 Good

Dorothy

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Mrs e l Simmonds

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was perfect, hotel undergoing a refurbishment but no noise or inconvenience. Staff v friendly. Great bfast
Stayed 2 nights in Mar 2025

8/10 Good

Shelia Y

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovation Making Great Stay

The hotel is under a massive renovation. I stayed in one of the renovated rooms. It was quite nice. However, the bathroom had a soaking tub/shower. The sides of the tub were quite high for a senior with arthritic knees. The room was clean and well-appointed. The dining room service was very good. The desk staff were excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great for us. The location was also great. We were able to walk from the bus station to our hotel and walk back to the train station for side trips. We walked to our cruise port as well. The hotel is undergoing a remodeling project. Our room was new and very nice. Once we figured out the temporary entrance into the hotel it was smooth sailing! I would stay here again if sailing out of Southampton city cruise center.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kenroy, Ocala

Travelled with family
Liked: Cleanliness, staff & service
Elevators are weight-sensitive and small; imagine cruise passengers with luggage😀. Long wait on embarkation day. Our room needs a double hook for bathroom towels. Also, there is no washcloth for bathing. The bed and pillows are super comfortable, and the room is nice. However, the bath tub is not for older people, especially getting in and out. The best breakfast and complimentary coffee.
Stayed 1 night in Mar 2025

2/10 Terrible

PETER

Don’t do it.

The place is a dump. It’s a classic bait and switch. The pictures on their web site are nothing like the hotel. The place is completely under renovation. Our cab driver went around the block 3 times before we found the entrance. The restaurant was terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that shopping and sights were within walking dustance
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right beside the cruise port! Terrific location and the staff were so nice! Also close to sightseeing. Great stay!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025