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ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
Exterior
Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Daily buffet breakfast (GBP 12.00 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(160 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(77 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
ibis budget Southampton Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,041 reviews
The price is CHF 41
includes taxes & fees
22 Feb - 23 Feb
ibis budget Southampton Centre

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1130 reviews
Rating 8 - Good. 334 out of 1130 reviews
Rating 6 - Okay. 209 out of 1130 reviews
Rating 4 - Poor. 85 out of 1130 reviews
Rating 2 - Terrible. 59 out of 1130 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hing Tong

Travelled with family
Air conditioner not working
Stayed 1 night in Oct 2025

2/10 Terrible

edwin

Disliked: Staff & service, amenities
Room was really cold and the heater we were given was not adequate. the shower head was covered in black mould . The furniture was badly chipped and worn. Continental breakfast was terrible and not as shown in your advertisement.
Mould on shower head. Worried about catching legionnaire disease.
Stayed 1 night in Oct 2025

8/10 Good

Kath

Liked: Cleanliness, property conditions & facilities
the Ibis works for me convenient close to hops and other facilities most of all the staff are brilliant.
Stayed 8 nights in Oct 2025

10/10 Excellent

george

Stayed 1 night in Oct 2025

8/10 Good

Peter

Disliked: Cleanliness
Needs some TLC ok for over night stay
Stayed 1 night in Aug 2025

8/10 Good

valerie

Liked: Cleanliness, staff & service
Staff were friendly, very easy check in. Breakfast was much better than I expected with both hot and cold food items. The room was clean but the bed could have been a bit more comfortable. It was in a prime location both for the cruise port and bus station and shops.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed - room was old fashioned - TV rubbish never been dusted underneath. Bath tap rusty. In bar no gin, no Rose wine, no Prosecco White wine not cool enough. Restaurant closed (no notice of this). Will never use again or recommend to anyone
Stayed 1 night in Oct 2025

10/10 Excellent

Nicky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, our room was perfect and my friend and I were very comfortable. Also, very convenient for railway station and cruise terminal both of which are within walking distance
Stayed 1 night in Oct 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Clean room and comfortable. Very nice staff. Excessively noisy in the parking lot in the middle of the night!
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Stayed 1 night in Oct 2025

8/10 Good

Robert, Varennes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in the room should be thoroughly cleaned or changed
Stayed 1 night in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.
Edge of desk.
Water leaked through window onto desk
Stayed 1 night in Oct 2025

8/10 Good

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently-located basic hotel if you’re staying there pre-cruise.
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Over all nice place, frendy staff. The shower could of been warmer
Stayed 1 night in Oct 2025

8/10 Good

Duncan

Stayed 2 nights in Oct 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Basic but perfectly fitted our needs for a pre cruise stay. Very close to port and short walk to west quay
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine for the night before a cruise. The next morning it was only a short walk (about half a mile) to the Horizon terminal, we could already see our ship out of the room window. If I were going to the City or other, further, cruise terminals, I'd use a taxi or get a nearer hotel. The plughole had a little lever behind the tap, but that was jammed, which would have made shaving difficult if I had bothered, and I wasn't keen on the shower, but I have an excellent one at home, so I'm biased.
Stayed 1 night in Oct 2025

10/10 Excellent

Carolynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Catherine Anne

Travelled with partner
Liked: Cleanliness
It was a ok hotel but when we went for breakfast at 9.15 they hadn't kept up with refilling, eggs gone sausage gone hash brown's gone , water for tea came out brown, cappuccino just sending out warm milk.
Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Disliked: Cleanliness, property conditions & facilities
We pulled up in the car park then left. It was a dump!
Stayed 1 night in Oct 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff friendly and convenient for shopping and Red Funnel terminal.
Stayed 2 nights in Oct 2025

6/10 Okay

Lesley

Liked: Cleanliness, property conditions & facilities
One night stay before cruise limited towels location was near shops and port
Stayed 1 night in Sep 2025