Leonardo Royal Southampton Grand Harbour

4.0 star property

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Standard Twin Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Restaurant
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Standard Double Room, Sea View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Air conditioning
  • Gym

Explore the area

View in a map
West Quay Road, Southampton, England, SO15 1AG
  • Mayflower Park
    ‪2 min walk‬
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(198 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

9.6 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Sea View

8.6 out of 10
Excellent
(32 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double and Single Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double Room with View

  • Sleeps 2

Standard room with 1 double & 1 single bed

  • Sleeps 3

Standard Double Room with View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Superior Double with Balcony

  • Sleeps 2

Junior Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Executive Room King Bed

  • Sleeps 2

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About this property

Leonardo Royal Southampton Grand Harbour

Waterfront hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Leonardo Royal Southampton Grand Harbour offers 173 accommodations with espresso makers and a safe. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

The shopping around Leonardo Royal Southampton Grand Harbour gets high marks from our customers. During your stay, you're just a quick walk from WestQuay Shopping Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness, overall comfort and spaciousness
  • 7 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal
Leonardo Royal Southampton Grand Harbour offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 11485 square feet (1067 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Leonardo Royal Southampton Grand Harbour.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7 AM to 11 AM.
Leonardo Royal Southampton Grand Harbour has a restaurant on site.
Leo's – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leo's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11,485 square feet of conference space
  • 13 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Grand Harbour Hotel Southampton
Grand Harbour Southampton
Harbour Grand Hotel
Hotel Grand Harbour
Hotel Harbour Grand
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Leonardo Royal Grand Harbour
Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
Hotel Leonardo Royal Hotel Southampton Grand Harbour
Leonardo Royal Hotel Southampton Grand Harbour Southampton
Grand Harbour Hotel
Leonardo Royal Grand Harbour
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Leonardo Royal Southampton Grand Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 929 out of 1609 reviews
Rating 8 - Good. 394 out of 1609 reviews
Rating 6 - Okay. 169 out of 1609 reviews
Rating 4 - Poor. 58 out of 1609 reviews
Rating 2 - Terrible. 59 out of 1609 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

darren

Stayed 1 night in May 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Andrew, the Concierge, was especially helpful and kind!!!! All staff were exceptional, making the Leonardo Royal Southampton Grand Harbour a place we will recommend to our friends!!
Stayed 1 night in May 2025

8/10 Good

Jes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, check in staff awful. They couldn’t find our booking for about twenty minutes and my wife felt embarrassed and annoyed she was holding up the people behind us checking in. Eventually after what seemed an eternity she miraculously found our booking even after we’d gave her the confirmation number over three times. Obviously staff need more training in how to read properly.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience especially if you are in town for a cruise. Southampton is a beautiful historical place.
Stayed 1 night in May 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, with a short walk to West Quay and the Mayflower theatre. Easy check in, large comfortable room with both a coffee machine and kettle. Large bathroom with White company products. A bright Bar under glass and all staff helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Barb

Stayed 1 night in May 2025

6/10 Okay

Nikola

Business traveller, Travelled with partner
Disliked: Cleanliness
Good location near the ports and the city centre. Many bars and restaurants nearby. This was the second time we stayed in the same hotel, however this time the standard of the room was not as good as the first time. There were disgusting stains on the blackout current, the cold water was always running hot to boiling water. There were some extras included last time but missing this time.
Stayed 1 night in May 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, comfortable room, clean and well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Ive been staying here for 25 years and love the place especially Luis who has been part of the furniture for nearly 30. It well never be the De Vere however its on the way back
Stayed 1 night in May 2025

6/10 Okay

Lucie, Windsor

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was ok, sheets stiff and balcony without seating option.
Stayed 1 night in May 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location if taking a cruise. Rooms are a reasonable size for North Americans liking a little more space. Easy to access ferry to Isle of Wight, town walls and good restaurants. Big shopping plaza close. Room was comfortable. Expect small bathroom.
Stayed 2 nights in May 2025

2/10 Terrible

Lola

Never went to the hotel destination Medical emergencies at home. No partial refund was given to us. You can email me @ Choucha@sympatico.ca
Stayed 1 night in May 2025

6/10 Okay

Edward

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was tired- bathtub chipped and bathroom needs Reno! Restaurant are great as was all staff!!
Stayed 1 night in May 2025

10/10 Excellent

Lee

Stayed 1 night in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Room 122

Very friendly staff, very quick and professional check in. Room was spacious and inviting, bathroom was very clean and tidy.
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very close to cruise ship terminal but not walking distance with suitcases. It is about 15 minutes to walk to large shopping mall and then a few minutes to be in the town. Walking at night is subjective, young and old differ in their thoughts. The hotel had no maps to give a new guest. I think they were delinquent in not assisting an arriving guest. The taxi dide to or from the ship is about five minutes.
Stayed 2 nights in May 2025

10/10 Excellent

David

Nice birthday evening Everything went well
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
We checked in late after midnight, however the reception wasn't manned straight away..and had to wait around. Not a great start. The room initially didn't have any water. There were no vending machines or opportunity to purchase anything. The receptionist did say he would have a bottle sent up. Having waited over 15mins I phoned down again to check. It did arrive swiftly then. The bedroom was clean and the bed very comfortable. We had not booked breakfast so cannot comment on this. However before we checked out we thought we'd try the complementary spa. The changing rooms to the associated sauna/steam room swimming pool are in a state of disrepair.. which took the shine off the stay a little but at least the sauna was working and hot! It is clearly a popular 4star hotel, just needs a little bit of refurb/refresh here and there. Will consider staying there again in future because of it's location.
Stayed 1 night in May 2025

6/10 Okay

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth, quick check-in, quiet, clean room.
Stayed 1 night in May 2025

8/10 Good

Philip, ALLEN

Liked: Amenities
The hotel is perfectly located with regard to access to the port. The very historical area is where the mayflower sailed from. My own criticism of the hotel is this age and it could use a little freshen up. Breakfast was outstanding. However, it’s the same every day. They could use some change up on breakfast from time to time. The short answer is, we would love to stay there again given the opportunity.
Stayed 3 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Edward, Essex

Liked: Staff & service, amenities, property conditions & facilities
Good service, room was clean and comfortable
Stayed 1 night in May 2025