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Holiday Inn Southend by IHG

4.0 star property

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Photo gallery for Holiday Inn Southend by IHG

Exterior
Breakfast, lunch, dinner served; international cuisine
Property amenity
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Place, Southend University Hospital
    ‪3 min drive‬
  • Place, Roots Hall Stadium
    ‪4 min drive‬
  • Place, Prittlewell Priory
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Airport View)

Standard Room, 2 Single Beds (Airport View) | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds (Airport View)

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed (Airport View)

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Southend by IHG

Hotel in Southend-on-Sea with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a conference centre are on-site.
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Southend by IHG. During your stay, you'll be within walking distance of Rollacity. Features include free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at 1935 Rooftop Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Rollacity and a few minutes from Roots Hall Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Southend by IHG. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
1935 Rooftop Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (140 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (111 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 15 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Room spotlessly clean and well equipped
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very pleasant and helpful also one came to our room to sort a couple of small difficulties. Took a little while for the room to warm up but then comfortable. Good to have a bath as well as a safe in the room Staff at dinner were very pleasant and a good breakfast. All in all a great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always looked after that the IHG Airport hotel. Excellent stay as always
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Another great experience all staff very warm n welcoming. Dinner service n offering was good standard. Good value. Comfortable stay. Cleanliness was let down by uncleaned TV remote and some areas of hotel need some maintenance i.e. damaged corner protection along corridor.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Miss

Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the whole experience. Many thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful reception team.
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, room comfort

Highly Recommended

Excellent customer service, previous feedback they took action so much appreciated. Dining was good standard nice tentative staff by all. Car parking was convenient
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was made up of four very uncomfortable armchairs and coffee table, not exactly a superior room. I'm sure Expedia will sort it out though
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Stayed 2 nights in Aug 2025

10/10 Excellent

STEPHEN ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, room comfort
Girl on reception was really friendly and helpful. Short stay due to going to the airport but perfect location
Stayed 1 night in Sep 2025

6/10 Okay

Vincent

Business traveller
Liked: Cleanliness, staff & service, room comfort

Recommend

Late check in no issue, given accessible room which I wasn't informed. Comfortable bed. Unfortunately had issue with WC flush not working. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Absolutely amazing for my son and I before a trip to Turkey. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Uwe

Liked: Cleanliness, property conditions & facilities, room comfort

In grossen Teilen ok.

Super Service at the Rezeption check in/out. Ruhiges gut gelegenes Hotel. Zimmer tadellos. Der Service am Empfang des Restaurant und Bedienung war einfach schlecht! Die Dame war völlig uninteressiert und schien überhaupt keine Lust zu haben. Man konnte froh sein bedient zu werden. Das Essen dagegen war sehr gut und entschädigt etwas den Besuch.
Stayed 1 night in Aug 2025

6/10 Okay

Colm

Travelled with partner
Disliked: Property conditions & facilities
Absolute piss take that you charge £10 For parking overnight as a guest!
Stayed 1 night in Aug 2025