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Park Inn by Radisson Palace Southend-on-Sea

3.0 star property

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Photo gallery for Park Inn by Radisson Palace Southend-on-Sea

Exterior
View from property
Food and drink
View from property
Breakfast, lunch and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

View in a map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪1 min walk‬
  • Place, Southend Pier
    ‪2 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪7 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

7.6 out of 10
Good
(38 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room, Sea View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

7.4 out of 10
Good
(11 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Park Inn by Radisson Palace Southend-on-Sea

Beach hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Change of towels is available on request
Park Inn by Radisson Palace Southend-on-Sea offers 137 accommodations with laptop-compatible safes and coffee/tea makers. 24-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Park Inn by Radisson Palace Southend-on-Sea. During your stay, you're just a quick walk from Adventure Island. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Southend Pier and Adventure Island
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Park Inn by Radisson Palace Southend-on-Sea.

This 3-star Southend-on-Sea hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
RBG Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Reviews

Park Inn by Radisson Palace Southend-on-Sea Reviews

7.2

Good

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great.

Staff and location were great, however the hotel needs a serious update on their rooms. The beds and pillows are the flattest and most uncomfortable ones I’ve slept on in a long time. The door of the bathroom was falling apart from the humidity. The carpet in the corridor was disgusting. Would not recommend unless you want to be really close to the pier.
Stayed 1 night in Aug 2025

6/10 Okay

Changsheng

Liked: Staff & service
Big room but average cleanses. Nice and friendly staff. However, the air conditioning was not working in such a hot day. They told me air conditioning has been broken for the whole building but reception and dinning room did have air conditioning.
Stayed 1 night in Aug 2025

10/10 Excellent

Mansur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and good service.

Best location for hotel in Southend. Overall an excellent hotel , especially the family room is very good. The receptionist stored our baggage so we can go out and wonder about as we got there before the 3pm Check-in time. Also at check out time 12pm they stored our luggage in hotel so we can pick up later which was kind of them.
Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Disliked: Cleanliness, property conditions & facilities

2 day stay.

Breakfast was very nice and staff serving breakfast was very friendly and welcoming. Hotel room was not clean to a high standard. There was tea/coffee stains on side cabernets from previous guests. Was strange white marks on curtains. The reception staff was very helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Farhad

Travelled with partner
Disliked: Property conditions & facilities
Firstly, there is no parking on site but a car park across the road costs £25 for 24hrs. The room was spacious, we were located on the second floor the view would have been amazing but the windows were covered in dirt both inside and out and heavily stained. No mini bar, only one dressing gown. Needs a refurb at £235 a night!
Stayed 1 night in Aug 2025

8/10 Good

K

Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Good points location - close to beach and pier Bar area - was nice, decent prices for drinks Breakfast - good range of food and drinks. Should be made clearer that if you want eggs of any sort you need to request these from a member of staff. Bad points - room was ridiculously hot. Had a sense this would be the case as there was a fan going on arrival. But no air con and issues with the window meant it was a terrible night sleep. Huge queue on check in meant this was a long and painful process. No hotel parking and no discount if using multi story next door. £25 a day rate so factor this in. Overpriced for what it is very tired in areas.
Stayed 1 night in Aug 2025

2/10 Terrible

john

Business traveller

Disgusting

Please do not stay here. The stains all over the carpets in hallway and rooms says it all. The smell of weed, the air con not working the windows don’t open. Oh the toilet does not flush and toilet seat falling off.
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service excellent. However the Carpets need cleaning as lots of stains.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Disliked: Property conditions & facilities, room comfort

Poor amenities!

Thw room was hotter than a sauna. Air con was broke as was in every other room. It said it had a bar. It was a mini fridge next to reception. The gym was also lacking.. no weights. As the gym didnt have a window and with broken air con it was 40 degrees in the room.
Stayed 1 night in Jul 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

HON WAI

Stayed 1 night in Jul 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all good and quick to respond to any requests. The room was average with all amenities available. Free wifi. The decor could certainly do with clean/update. The carpets and paintwork were dirty and tired. Overall, a good stay in a lovely area close to sea, shops and funfair. Sadly it is quite noisy at nights from traffic although not a fault of the hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Matthew

Stayed 3 nights in Jul 2025

6/10 Okay

YIU CHUNG

Travelled with family
Liked: Cleanliness, amenities
okay...
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JULIE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommend for location above all

Great location, good clean hotel. Overall very pleased. Only thing was we asked for extra pillows and had to remind them after being out all day. Room was very humid, even though we had the sir con on, but i think that was the weather overall. Had sea view but couldnt open the door fully. Still better than expected. Recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming.
Stayed 1 night in Jul 2025

6/10 Okay

ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs Maintenance

Hotel is in need of general maintenence, AC in room was broken, fan that was provided by the very nice reception staff would not stand up by itself, toilet did not flush, shower bracket was broken, Carpet was filthy.
Stayed 1 night in Jul 2025

2/10 Terrible

Jordan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean rooms, stains all over
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good size rooms for reasonable price. Brill staff.

We booked two standard rooms without a sea view. The price was very reasonable - about £80 - £90 a night for bed and breakfast and the rooms were a good size. Nice king-sized beds too. There were a few problems however with both rooms. The windows wouldn't open and in one of them the safe was broken. But the staff were brilliant - immediately someone from maintenance was sent to open the windows for us - it was quite hot during our stay - and my friend was moved to another room - supposedly with a working safe - actually that room didn't have a safe at all. She was offered another room change but was happier with the new room - wider entrance area, better running water in the basin and two chairs, including a comfy one. First room just had a desk chair. Other niggles were the water came out in a sort of spray in the basin in my room and the basin took a long time to drain. Showers very good but I had to ask for shower gel and shampoo to be filled up. Also the switch on one of the bedside lamps was just a hole which I thought could possibly be dangerous. Breakfast was good and we liked being asked how we wanted our eggs done each morning. Special thanks to Morgan and Jason(?) - the guy who'd only just started a few weeks back - sorry if I've got your name wrong - for their brilliant service, making me an Americano each morning, finding us some honey and being so cheerful, helpful and friendly. They deserve a bonus! But chef, please get some non-dairy yogurts. Oat milk👍. Thanx
Stayed 2 nights in Jul 2025

10/10 Excellent

Aurimas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, we loved the place. No complaints.
Stayed 2 nights in Jun 2025

2/10 Terrible

Will

Business traveller
They did not clean my bathroom and the cleaners equipment as left n the bathroom. They moved me to another room and the a/c did not work in this room. They gave me a free drink token as a Courtesy, I ordered a mojito at the bar with one guy who took the token, made the drink and then another colleague told me I could not use the voucher for that drink, service was a joke. To say the hotel is tired is an understatement, I will not be staying again.
Stayed 1 night in Jul 2025