6/10 Satisfaisant
Jacob
10 déc. 2025
Les points forts : Propreté et personnel et service
The bed was lumpy and uncomfortable. That was a surprise because normally the beds are so comfortable. After my first stay at the Davenport I even looked into getting one of their mattresses (they had a Davenport mattress for sale at a local mattress store that just went out of business). We were really looking forward to sleeping in but the bed was so awful we checked out earlier than we planned. I checked out and asked if there was anything else and the receptionist said no which is what I expected. Two days later we got charged 21 for what other hotels call resort fees (I think they called it an event fee, I donât remember what they were calling it). I was confused because Iâd already paid a fee with that name when I booked the hotel. I called and was told I didnât actually pay it that you donât get charged until you get there even though it lists it. I have traveled a lot and every other hotel that has an extra charge has told me when I checked in and some even reiterate it when I check out. I should have fought it but I didnât. Iâm so disappointed. I donât like surprises on my cc. I loved staying at the Grande and Historic Davenport hotels. In fact I was going to book a night for the next weekend because we had another fundraiser downtown but between the bed and surprise fee I wonât stay there again. I gave it 3 stars because itâs a beautiful hotel and the staff is typically exceptional.
Jacob
Séjour de 1 nuit en octobre 2025