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Best Western Jacksonville Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Place, Illinois College
    ‪17 min walk‬
  • Place, Morgan County Fairgrounds
    ‪3 min drive‬
  • Place, Governor Duncan Mansion
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, 37 Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool Bathtub, Microwave And Refrigerator, 42 Inch Lcd Tv, Balcony

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool Bathtub, Large Room, Microwave And Refrigerator, Sofabed

  • Sleeps 4

View all photos for 1 Queen Bed, Mobility Accessible, Bathtub, Non-Smoking

Bathroom | Combined shower/bathtub, hair dryer, towels

1 Queen Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, 37 Inch Lcd Television, High Speed Internet Access

  • Sleeps 4

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Exterior
Sleep Inn & Suites South Jacksonville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 613 reviews
The price is CHF 72
includes taxes & fees
14 Dec - 15 Dec
Sleep Inn & Suites South Jacksonville

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you'll be within walking distance of Illinois College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Illinois College and a few minutes from Jacksonville Community Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Jacksonville Inn. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 738 reviews
Rating 8 - Good. 220 out of 738 reviews
Rating 6 - Okay. 86 out of 738 reviews
Rating 4 - Poor. 37 out of 738 reviews
Rating 2 - Terrible. 27 out of 738 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad to move 3 times due to uncleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Everything was so clean and staff was very helpful. We have found a new motel to stay in Jacksonville, Il..
Stayed 3 nights in Aug 2025

10/10 Excellent

Alaina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Liked: Staff & service, amenities, property conditions & facilities
Our room had an unexpected balcony overlooking the indoor pool, absolutely amazing. It was kind of dated but I would rate it a 7/10 for sure
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was pillows not enough support for my neck
Stayed 3 nights in Aug 2025

2/10 Terrible

Nykeem

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really disappointed. I had been traveling all day with my young son. First room we were in had mold. Second room floor was wet and dirty bathroom. He was so tired that he fell asleep b4 I could request another property
Water in a bag with mold
Pee around toilet
Something in the refrigerator
Toilet not clean
Stayed 1 night in Aug 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness
Clean room but carpets dirty and lots of moisture in room making sheets a little damp. Dated facility.
Stayed 1 night in Aug 2025

6/10 Okay

Allison

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet was stained and felt sticky. The entire place smelled bad. Outdated rooms. The tub was slow to drain so I had to stand in standing water while taking a shower. The breakfast was fairly nice with several options. The staff was friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffery

Travelled with family
Liked: Cleanliness, staff & service
Hotel is older and could use some updates exspecially new carpeting in the rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that the rooms did not have lotion. I asked the front desk and they said they didn’t provide that anymore. I’ve never been to a hotel that didn’t have any lotion. Other than that, this was a great stay!
Stayed 2 nights in Jul 2025

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Haley

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience!

Overall the stay was good and the room and hotel were clean. Workers were very nice and service was amazing. The only things that could have made it better were, the carpets in the room could use a carpet cleaning as they looked like they haven’t been cleaned in a while. The hallways and room were very humid and noticed dehumidifiers in the hallway. Which is fine, they just need emptied more. I emptied the one in our hallway twice during our one night stay and noticed the humidity got a lot better when I did that.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Was able to park right outside our room. Very close to lots of food options.
Stayed 1 night in Jul 2025

10/10 Excellent

Raeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Allowed early check in. Very nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quaint place in central Illinois

This was a nice little place for a 4th of July getaway. The room was comfy and clean, and breakfast was good. Location was excellent for exploring both the immediate area and some areas near the Illinois River.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Overall okay, except kids running up and down the hall at the hours of 10pm- midnight, & children riding scooters in the dark parking lot at 10pm while the adults were not supervising them
Stayed 1 night in Jul 2025