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Comfort Inn & Suites Hadley - Amherst

2.5 star property

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Photo gallery for Comfort Inn & Suites Hadley - Amherst

Exterior
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, University of Massachusetts Amherst
    ‪1 min drive‬
  • Place, Amherst College
    ‪2 min drive‬
  • Place, Amherst Golf Course
    ‪6 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Hadley - Amherst

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites Hadley - Amherst offers 100 accommodations with a safe and free newspapers. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn & Suites Hadley - Amherst. During your stay, you're just a quick walk from Autobahn. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Within a 15-minute walk of Autobahn and Cinemark At Hampshire Mall
Comfort Inn & Suites Hadley - Amherst offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Hadley - Amherst. Self parking is free.

This Hadley hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Hadley - Amherst Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kali

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

JOANNA, WINCHENDON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AJ at the front desk was extremely helpful , professional and went above and beyond to make our stay so comfortable. The room was spotless.The breakfast was absolutely satisfying. Various options to suit all diets. Offering hot foods, fresh fruit, cereals, pastries, breads. This is our second visit and we will definitely be returning.
Stayed 1 night in Dec 2025

10/10 Excellent

Claribel

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and spacious rooms. The beds were very comfortable, the staff very friendly and professional, and the a very good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, and good options for breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Amenities
The pillows were like helium balloons, so puffy and stuffed that I had a challenging time getting to sleep. Would be nice if a small # of muffins could be made available for late risers after the gratis breakfast ends. Overall, an acceptable experience for a moderate price.
Stayed 2 nights in Dec 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was blood strains on the bedding.
Stayed 1 night in Dec 2025

10/10 Excellent

Masamichi, Elmhurst

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness Friendly front staff Decent breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and well kept. Breakfast was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff very efficient and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina, Meredith

Stayed 2 nights in Dec 2025

10/10 Excellent

Julie, Nashua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff and breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was good except for the heat in our room. It was Very hot in the room when we arrived, despite being in the teens outside. Even when we shut it down it came on all night and I had to keep getting up to shut it off all night
Stayed 1 night in Dec 2025

10/10 Excellent

Nuzhat

Travelled with group
Liked: Cleanliness, amenities
Front desk ladies were very pleasant and professional and helpful. We were very satisfied spending night there
Stayed 1 night in Dec 2025

10/10 Excellent

Betina

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. Including the free breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
The person who checked me in was really sweet and freiendly. The room was really clean and well maintained, that bed and pillows were very comfortable, the bedding was very cozy. The breakfast was really good with cheese omelettes, pork and turkey sausage, oatmeal, cereals, a variety of breads and muffina with something for everyone! If you need a hotel in this area I highly recommend it!
Stayed 1 night in Dec 2025

10/10 Excellent

Francesca J.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless hotel, check in and out was easy despite how full it was. Very good, relaxing stay for the money
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa Jane

Stayed 1 night in Nov 2025

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the amenities were great.
Stayed 2 nights in Nov 2025

8/10 Good

Ronak, Burlington

Stayed 1 night in Nov 2025

8/10 Good

Tonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable.
Stayed 1 night in Nov 2025