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Hilton Garden Inn-Springfield, MA

3.0 star property

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Photo gallery for Hilton Garden Inn-Springfield, MA

Indoor pool
Exterior
Lobby
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪9 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Oversized King Room with City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Oversized King Room with City View

  • Sleeps 2

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Lobby
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  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is CHF 93
includes taxes & fees
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About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, 4-minute walk to Naismith Memorial Basketball Hall of Fame
This hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn-Springfield, MA. During your stay, you're just a quick walk from Naismith Memorial Basketball Hall of Fame. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Naismith Memorial Basketball Hall of Fame and 12 minutes on foot from MGM Springfield
  • Cats and dogs welcome for a fee
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant only serves breakfast.
Uno Chicago Grill – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Reviews

Hilton Garden Inn-Springfield, MA Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

6/10 Okay

Todd

Stayed 1 night in Sep 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is clean and staff friendly

Hotel was right down the street from MGM. Perfect place to stay if going to the casino. Hotel was clean and staff was friendly. Be mindful of area events and that a lot of people who stay at casino do come here after. It was loud at 2-4am with music and constant people in hallway. Didn't sleep good because of this. Not fault of hotel just the location and people coming from where ever they were for the night. You are in the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffani L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from check-in to checkout was great Staff was very pleasant and knowledgeable! Rooms are clean! I'll say it again... the rooms are clean! Breakfast is avaliable for a fee, I believe $16/$17. Should be free, my opinion. Overall, great stay & will recommend
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but noisy

Room was clean, bathroom was clean. No complaints about the room. Atmosphere was noisy at night, dogs barking and loud music playing.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it is close to the Big E and casino. Love how you have a fridge you can buy drinks & food
Stayed 1 night in Sep 2025

10/10 Excellent

Stacy

Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy, Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms beds were amazing to sleep in. Only wish buffet offered more for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Close to hall of fame
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Lois

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2025

8/10 Good

John Day

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off highway
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean. We were there for a basketball tournament. Being so close to the Hall of Fame was fun!
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

10/10 Excellent

Eileena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great. Breakfast was good, could have had more options but overall good
Stayed 1 night in Aug 2025

4/10 Poor

Reinaldo

Stayed 2 nights in Jun 2025

6/10 Okay

Erika

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Joseph, Oxford

Travelled with family
It’s fine. Nothing bad or spectacular.
Stayed 1 night in Aug 2025

10/10 Excellent

Estela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Dirty
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Hall of fame, restaurants, and access to area colleges
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pet friendly atmosphere
Stayed 3 nights in Aug 2025

10/10 Excellent

Karolyn

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025