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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Pool
In-room safe, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
321 Center St, Ludlow, MA, 01056
  • MassMutual Center
    ‪12 min drive‬
  • MGM Springfield
    ‪12 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Tru by Hilton Chicopee Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
The price is CHF 119
includes taxes & fees
14 Sept - 15 Sept
Tru by Hilton Chicopee Springfield

About this property

Holiday Inn Express Ludlow by IHG

Hotel with free breakfast, in the vicinity of Mount Holyoke College
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Haviland Pond Beach. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes by car from Springfield Armory and 12 minutes from MassMutual Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 956 reviews
Rating 8 - Good. 317 out of 956 reviews
Rating 6 - Okay. 76 out of 956 reviews
Rating 4 - Poor. 22 out of 956 reviews
Rating 2 - Terrible. 12 out of 956 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay. This hotel is my go to place to stay when I’m in town visiting family and friends
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the updated room & bathroom! Friendly staff. Good breakfasts
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price.
Stayed 1 night in May 2025

10/10 Excellent

Dariel

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Che k in clerk was exceptional. Friendly, professional, kind.
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nicole

Travelled with partner
Disliked: Property conditions & facilities
The carpet looks dirty. It is old and throughout the property. It was an ok for a one night stay.
Stayed 1 night in May 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Fantastic property. Really enjoyed my stay there.
Stayed 4 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fixing up the place
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very nice and helpful when needed.
Stayed 2 nights in May 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Smitha

Stayed 1 night in May 2025

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Jamie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Melissa

Stayed 1 night in Apr 2025

4/10 Poor

Alan Robert

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
February, I reserved a King Suite and was charged for the price of a King Suite. When we arrived, we were told they had no suites and the only room available was a double queen room. I asked for a refund and was refunded all but $989 for a three-night stay in a room listed at $120 a night with taxes. In trying to solve this I am getting directed back to hotel and hotel directs me back to Expedia. What good is an Expedia reservation if this is how we are treated. I can't even get an itemized bill for charges. I will never stay at this hotel again. I am so disappointed with Expedia.
Stayed 10 nights in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

It was very good , have stayed here several Times, always good, friendly staff,, my " go to place"
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the toilet is so low to the floor. Needs to be replaced with a new comfort height toilet. Also, the desk chair will not go up and is also very low. Otherwise all seems great.
Stayed 1 night in Apr 2025

10/10 Excellent

CINDY, OXFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night here but pleasant check in and nice room
Stayed 1 night in Apr 2025

6/10 Okay

Rosie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Facility was very old and not updated
Stayed 1 night in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025