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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Lester E. Cox Medical Center South
    ‪4 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪7 min drive‬
  • Place, Wonders of Wildlife Museum & Aquarium
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Springfield with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • 7 minutes by car from Wonders of Wildlife Museum & Aquarium and 7 minutes from Bass Pro Shops Outdoor World
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 675 reviews
Rating 8 - Good. 217 out of 675 reviews
Rating 6 - Okay. 89 out of 675 reviews
Rating 4 - Poor. 41 out of 675 reviews
Rating 2 - Terrible. 41 out of 675 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
It was fine for what we were there for (College visit) but for the price I was disappointed that there was a door between rooms I was unaware of, the shower had coated cardboard around the top, the shower head was very loose, and the room felt creepy. I probably would’ve considered leaving if my husband wasn’t with me. It wasn’t the staff! They were great. It was just a weird feeling. Probably the door between rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Stayed 5 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Skye

Liked: Cleanliness, property conditions & facilities
The hotel was in a nice safe area close to restaurants and shopping. The hotel was clean. My only complaint was i found the beds and pillows to be very uncomfortable. Front staff could have been friendlier. Otherwise it was fine. Price was reasonable.
Stayed 1 night in Jul 2025

4/10 Poor

Tanjala

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, bed linens were stained, staff was less than helpful and didn’t care.
Stayed 2 nights in Jun 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No elevator! I saw an older woman trying to scoot down the stairs. Mold under window near ac. Room across the hall was the same. The bathroom floor could have been swept cleaner and the light switch has a screw sticking out of it. Bathroom door doesn’t latch well. The good....the bed was comfy and the hotel was quiet. Breakfast was good and hot. Needs some updating but we got a good nights sleep.
Stayed 2 nights in Jun 2025

2/10 Terrible

trish

Stayed 1 night in Mar 2025

10/10 Excellent

Cindy Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice
Stayed 2 nights in Jun 2025

8/10 Good

Samuel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was Okay, clean and tidy. The ONLY ISSUE I have is they do not have an Elevator to the 2nd Floor. This makes it extremely difficult for some to get thier belongings to their room as well as their selves. Very dangerous for elderly or others who require assiistance
Stayed 2 nights in Jun 2025

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs 2025

Bed Bugs in room 112.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 1 night in Jun 2025

10/10 Excellent

M Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Stay in Springfield, MO

First time to stay in a Quality Inn and this room was outstanding. Very spacious with a kitchen area, a desk with an office chair and even had a sofa and another comfortable chair. Lots of room for luggage. Breakfast was outstanding with a combination of hot and cold foods including fresh fruits. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has such a lovely stay here. Staff were lovely and helpful. Room was very comfortable, breakfast was really good. It had a waffle making station which was a big hit. The area itself was beautiful, felt very safe and went to the pizza restaurant. Highly recommend!
Stayed 1 night in Jun 2025

4/10 Poor

HUGH, Lubbock

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Expected much more for Quality Inn, obviously standards have dropped.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and safe
Stayed 1 night in May 2025

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Super comfortable bed.
Stayed 3 nights in May 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. I’d recommend this hotel to all.
Stayed 1 night in May 2025

10/10 Excellent

Ren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Pamela, Saint Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only stayed one night but was very happy with the hotel and room. Pool was clean and breakfast was decent for what it was. Place was pretty quiet, only issue was being on the first floor facing the parking lot some jerk in a loud truck parked right outside my window and decided to sit and let it run for over an hour at 9:30 at night. Only other complaint was the employees were not friendly. They were not outright rude, just not friendly. Would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Joan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice place, easy access.
Stayed 1 night in Jun 2025

10/10 Excellent

Benna

Travelled with family
Liked: Amenities
The location was perfect for our trip.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice little place. I would stay here again. It was clean, quiet, comfy, affordable and located in a convenient area.
Stayed 1 night in Mar 2025