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Sheraton Springfield Monarch Place Hotel

3.5 star property

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Photo gallery for Sheraton Springfield Monarch Place Hotel

Indoor pool, pool loungers
Property amenity
Pub
2 restaurants, breakfast, dinner served; American cuisine
Pub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Monarch Place, Springfield, MA, 01144
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Dr. Seuss National Memorial
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View | Living area | 60-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed, City View

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner

Club Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, City View, Corner

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Marriott Springfield Downtown
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 996 reviews
The price is CHF 130
includes taxes & fees
22 Jan - 23 Jan
Marriott Springfield Downtown

About this property

Sheraton Springfield Monarch Place Hotel

Pet-friendly hotel connected to a shopping centre in Springfield with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Springfield Monarch Place Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from MGM Springfield. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • Enjoy a meal at the coffee shop or drinks at the pub
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
Sheraton Springfield Monarch Place Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 37997 square feet (3530 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Springfield Monarch Place Hotel. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
PICKS Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
MVP.pub – This pub specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (37,997 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 500.00 per stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Clean room, beds are comfortable, nice shower with strong stream of water. Property perhaps a bit dated, but I love the 70s-80s vibe of the center atrium hotel with all the room entrances open to the atrium.
Stayed 1 night in Oct 2025

6/10 Okay

Alyssia

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and lots of things to do in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Yvonne

Travelled with pets
Liked: Amenities
I didn’t like that hotel parking was full and I had to park a block away 😒
Stayed 1 night in Oct 2025

8/10 Good

Kareem

Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy L

Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Amenities
Nice place to stay. Pub food worst ever — eat elsewhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Darius

Stayed 1 night in Sep 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Staff & service
They gave me the wrong room and then tried to get me to keep it. I was supposed to be in a junior suite and they gave me in a regular room. They weren’t going to adjust my rate either.
Stayed 1 night in Sep 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clenan
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Comfortable.

Luxurious bed!
Stayed 2 nights in Sep 2025

6/10 Okay

Noor

Disliked: Amenities
ok stay expensive
Stayed 2 nights in Sep 2025

6/10 Okay

Joseph

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but the only thing I didn't like that they leave 1 bottle of water in room for 2 people and charge you if you want another bottle, otherwise nice place.
Stayed 1 night in Sep 2025

4/10 Poor

Vinita

Business traveller
Disliked: Staff & service, property conditions & facilities
The property was convenient to access restaurants etc. I could not adjust the temp in the room to a comfortable level, it would only stay at 74. I did not have a restful night. Front desk staff was quite confused when asked about breakfast (they do not have a buffetkl), they said breakfast through room service could only be called in the morning starting at 6:30am. They would not arrange it for me ahead of time and so I called at exactly 6:30am as I had to leave before 7:30am, only got voicemail and did not get a response. I would not spend the money to book the same place again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so hot we couldn’t even stay the whole night
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

JOMAR, Reading

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

ANETA, Yonkers

Stayed 2 nights in Aug 2025

4/10 Poor

Stephanie

Disliked: Amenities
The whole reason I booked this trip was for the pool and sauna. The sauna was not working, there is no changing rooms, and the showers were also not working.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the quality of the bedding. The pillows, the sheets, everything felt clean and crisp. I like the jetted tub. It was a costly room but I liked it. Parking was very expensive.
Stayed 3 nights in Aug 2025