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University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Terrace/patio
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa Sleeper

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

University Plaza Hotel and Convention Center Springfield

Hotel with an indoor pool, a short walk to Missouri State University
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Missouri State University. You'll find features such as an indoor pool, a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Missouri State University and a 5-minute drive from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Q Street Perk – This coffee shop specialises in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 7.50 for children
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1133 reviews
Rating 8 - Good. 284 out of 1133 reviews
Rating 6 - Okay. 194 out of 1133 reviews
Rating 4 - Poor. 101 out of 1133 reviews
Rating 2 - Terrible. 86 out of 1133 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel charged me different prices than stated. The hot water didn’t work the second night at all. No help to get it fixed or address the issue. Very unsatisfactory.
Stayed 2 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

8/10 Good

Mary

Stayed 4 nights in Mar 2025

6/10 Okay

Darrell

Liked: Room comfort
Disliked: Property conditions & facilities
This hotel used to be THE place to stay, but has not been maintained. The room was spacious but repairs and maintenance obviously neglected. Curtains were torn, carpet had spots and was worn, other furnishings dated and worn. However, bed was very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Laurette

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

jhgfgoihuio
Stayed 1 night in Mar 2025

10/10 Excellent

Chasity

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice she opened the gift shop after our 14 hour plane ride so we could by Tylenol
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was nice for the price but there was some up keep that needed attending to in the rooms and pool area. However everyone was very pleasant during our stay.
Stayed 1 night in Mar 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nadia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place if you can

The staff was not friendly, and the hotel room was VERY run down. The upholstery on the furniture was stained, and everything was in poor condition/dirty
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Mar 2025

2/10 Terrible

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled musty upon arrival. Later, we went to get in bed and found dark hair inside the bedding, specifically on the comforter, so I put it on the floor and went down to get clean blankets. I was told they didn’t have any at the front desk and didn’t know if they had any anywhere. It was close to midnight and no effort was made. Luckily we had some light blankets in the car, because all she would offer were sheets and towels. I complained about the situation when I turned my keys in this morning, and a different attendant told me they would let housekeeping know…. Offered absolutely nothing other than to help the next guest.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Joe

Travelled with family
Needs room updates old inside the rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was very attentive to our needs.
Stayed 3 nights in Mar 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were shabby and poorly appointed. Wasn’t quaint art deco, it was old and run down. Not worth the money.
Stayed 1 night in Mar 2025

10/10 Excellent

J

Loved it will be back
Stayed 2 nights in Feb 2025

10/10 Excellent

J

Loved it
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Business traveller, Travelled with group
Liked: Amenities
don't want to answer
Stayed 1 night in Mar 2025