We were welcome with an unexpected $25.00 a day parking fee. That was the only way you can stay, by paying a valet. The guys were nice an attentive but that fee was a curve ball. You received an instruction sheet that tells you what can and can't do or how much xtra will it be. On our last day the front desk young lady was not very approachable (perhap she was having a bad day) But the breakfast server make the difference I got down, for breakfast at 10:20 just to nibble something quick before a long ride ahead, (after a night out,) and the lady hispanic server was so graceful to let me grab something quick, that to me is customer service, thank you ma'am.