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Quality Inn and Suites St Charles - West Chicago

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

A hotel lobby with a staircase, seating area, and artwork on the walls.
A hotel lobby with a reception desk, a seating area, and a staircase to an upper level.
A hotel lobby with a seating area, a fireplace, a television, and a balcony.
A Quality Inn & Suites with a classic architectural design, featuring a central entrance with a covered walkway, flanked by symmetrical columns and flowering trees.
A hotel room with a large bed, a separate bathtub, a mirror, and a nightstand with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Standard Room, 2 Double Beds, Smoking

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(70 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, bedside lamps, a desk, a chair, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a bedside lamp, a framed picture on the wall, and a telephone on the nightstand.

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Quality Inn and Suites St Charles - West Chicago

A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and dry cleaning are on-site. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn and Suites St Charles - West Chicago. During your stay, you'll be within walking distance of St. Charles Heritage Center and Camp Kane. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane
  • Dogs welcome for a fee (restrictions apply)
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1012 reviews
Rating 8 - Good. 272 out of 1012 reviews
Rating 6 - Okay. 146 out of 1012 reviews
Rating 4 - Poor. 60 out of 1012 reviews
Rating 2 - Terrible. 55 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and helpful staff. Plus breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Parvathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff and nice area to walk dogs. Quick convenient breakfast to get on the go.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn is an excellent hotel for all of my traveling needs. I love the location, the amenities, and the personnel. Breakfast was wonderful, my room was clean and comfortable, and my floor was quiet.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The check in process was very smooth.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stop in St Charles. Clean and quiet. Nice helpful staff. Continental breakfast available, pretty basic.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe did not have the breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, cozy hotel with great staff in a great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thelma at the front desk was so friendly and welcoming. We used the laundry once and the breakfast each morning. Everything we needed was close. Good area. For the price this place is exceptional. Large room. Will stay here again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service
Clean and quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious waffles that you make yourself. I never eat waffles so they were very good. Great coffee, juice. Bagels, fruit and pastries.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good location near downtown and reasonable price. Staff is always helpful and friendly.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Breakfast is bare bones. Nice staff. Room are clean enough. Common areas are in need of repair but who cares?
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Nichloas

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent service & breakfast was also really good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Krishnamoorthy

Liked: Cleanliness
Internet is ok. Breakfast is ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Property conditions & facilities
Thelma at the front desk is truly a gem. So charasmatic and full of helpful hints at enjoying the city. This has to be one of the most comfortable beds I have ever slept in. Wonderful mattress, pillows and sheets. Magical!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Location was great for restaurants, very clean rooms, comfortable bed, basic breakfast - really enjoyed our over night stay. We will be staying there again when we are in the area
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness
Room was very clean and the staff was very friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Amazing shower.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Scott

Property was ok.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standards, great staff highly recommended hotel.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly but doesn’t volunteer information on how to get to your room as the hotel is split into 2 buildings that are connected by hallways and we got lost trying to find our room
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Tony

Liked: Cleanliness
Disliked: Staff & service
Room was fine. Breakfast was the worst we have ever had. Very low occupation. Primary use of the facility seemed to be as a homeless shelter - admirable but not good for regular travelers. We canceled a second visit.
Stayed 4 nights in Apr 2026