We had a great time, I called for help with the remote that was marked wrong, but I figured it out. They never came or called, so it was a good thing I did. Don't like to complain but was sand on the floor and the fans haven't been cleaned in months. A few roaches that my wife didn't like, other than this, all was good. We liked the house, roomy and spacious, but not good for a guy who has had a stroke (the stairs were killer). WE love the island and will come back; this is our 16th time in 20 years. No family next time.