Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My family and I have been going to St. George every summer for the last 8 years and have had amazing experiences with renting vacation homes, but this time was different. During our one week stay, we found that the downstairs TV would not work, the dryer would not dry, a water main busted and we saw numerous cockroaches. Even more frustrating was the lack of communication with the Sun Coast office. We reported each of these concerns as we learned of them, but communication back from the office was lacking. The water main repair did happen quickly, but the dryer was not fixed until the day before we left and we had to drive to the office to ask for additional towels. While I completely understand that things break, I do understand the lack of communication or willingness to reach out to see if there were things that could be done while we waited for concerns to be addressed. Given my experience I do not plan to rent from Sun Coast in the future.