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Norfolk Hotel

2.0 star property

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Photo gallery for Norfolk Hotel

Outdoor pool
Free cots/infant beds, free WiFi
Bar (on property)
Courtyard
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free cots/infant beds, free WiFi

Traditional Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

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About this property

Norfolk Hotel

Hotel with free parking, steps from Howard Davis Park
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/games room and a library are on-site.
Norfolk Hotel offers 100 accommodations with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Norfolk Hotel, you're just a quick walk from Howard Davis Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Howard Davis Park and 6 minutes on foot from King Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

Dining Room – This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Reviews

Norfolk Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 100 out of 252 reviews
Rating 8 - Good. 120 out of 252 reviews
Rating 6 - Okay. 25 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

Reviews

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Wellington, Tolworth

Travelled with family
Very central in Jersey close to the beach
Stayed 3 nights in May 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

4/10 Poor

Xiaorui

Stayed 1 night in Sep 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023