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The St Ives Bay Hotel

3.5 star property

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View from property
Hypo-allergenic bedding, desk, iron/ironing board, bed sheets
Lobby
Double Room, Sea View | Room amenity
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
The Terrace, Cornwall, St Ives, England, TR26 2BN
  • Place, Porthminster Beach
    ‪2 min walk‬
  • Place, St Ives Harbour
    ‪6 min walk‬
  • Place, Porthmeor Beach
    ‪10 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪53 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Superior Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Superior Twin Room

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The St Ives Bay Hotel

Hotel with a restaurant, 9-minute walk to St Ives Harbour
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site.
The St Ives Bay Hotel offers 85 accommodations with coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of The St Ives Bay Hotel's great location. During your stay, you're just a quick walk from St Ives Harbour. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms and a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Porthminster Beach and 9 minutes on foot from St Ives Harbour
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
The St Ives Bay Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 January and 2 March.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

St Ives Bay Hotel
The St Ives Bay Hotel Hotel
The St Ives Bay Hotel St Ives
The St Ives Bay Hotel Hotel St Ives

The St Ives Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 144 out of 665 reviews
Rating 8 - Good. 165 out of 665 reviews
Rating 6 - Okay. 144 out of 665 reviews
Rating 4 - Poor. 116 out of 665 reviews
Rating 2 - Terrible. 96 out of 665 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Oneil

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Upgraded room

The bathroom windows had mould around it, there was mould on the ceiling. The window in the bedroom was so badly stained it couldn't be cleaned. The room smelt of mould. The carpet was very worn. The receptionists did upgrades us to this room.
Stayed 1 night in Oct 2025

2/10 Terrible

Lesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs updating and a deep clean. Its cheap and cheerful and in a brilliant location. Unfortunatly rooms are dusty and bathrooms have black mould. Carpets around the hotel need cleaning. Its a very noisy hotel with fire doors slamming through the night, hearing peoples conversations, tvs and showers etc the walls are very thin! Staff are very friendly though and the gift shop at reception is lovely. The bay window seating areas by the bar are also lovely with sea views. Hotel has great potiental.
Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the St Ives Bay Hotel for 3 nights, and while the location and views were undeniably beautiful, there were several aspects of our stay that fell short of expectations. Each morning at breakfast, I asked for coffee with oat milk as I’m allergic to dairy. Every day I was told, “Sorry, we’ve just run out.” Once might have been understandable, but hearing the same thing three mornings in a row felt rather implausible and suggested that dairy-free guests aren’t well catered for. Housekeeping was also inconsistent. On one of the days, our room wasn’t made up at all, and on another, basic items such as toilet rolls and soap weren’t replenished. We had to request these from reception, which wasn’t a huge inconvenience, but it added to a general sense of poor attention to detail. The room itself had a wonderful sea view, but was tired and in need of refurbishment. A few examples: The shower screen was incomplete, making it impossible to shower without soaking the bathroom floor. The shower temperature was extremely difficult to control — it was either scalding hot or freezing cold. Paint was flaking on several walls, with visible signs of past leaks & damp. The curtains in the bay window didn’t fully cover the windows, leaving gaps at night. Some of the furniture was damaged or missing edges. It’s a shame, because the hotel has real potential — the location is excellent and the staff were generally polite. However, the overall experience didn’t match the setting.
Stayed 3 nights in Sep 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great, nice bar, superb breakfast, bed comfortable. 5 min walk from railway station and the town. Some parts a little dated but doesn't make the stay worse.
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Stayed 2 nights in Sep 2025

8/10 Good

Jhane kenneth

Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Travelled with family
Disliked: Property conditions & facilities
We booked 1 night ..it was very dated and in need of updating and refurbishment. Carpets were old and marked, bedroom walls were tatty and the bathroom was clean but the sealant was mouldy looking. The beds were clean and comfortable. It was ok.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 2 nights in Sep 2025

6/10 Okay

Bernadette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Unbeatable view from a tired hotel

The view was terrific, unbeatable from sea view rooms. Reception staff did their best to help resolve problems however I repeatedly asked for food stuff to be removed from the carpet. A lot of this rambling hotel is tired but it’s comfortable and the breakfast was nice.
Stayed 2 nights in Sep 2025

4/10 Poor

Les

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JOHN Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Quite probably the worst bedroom suite that we’ve ever encountered: bedroom- walls covered in stains, carpet worn & filthy, broken pain of window glass & mould around window edge, top opening window wouldn’t close properly, half a lock on outside of bathroom door, all floor area squeaked, as did above us, next door & hallway, could hear light switches next door; bathroom - mouldy grout, rusty towel rail, rusty bin, tiles at end of bath coming away from bath, silvering at bottom of mirror no longer there, bath plug wrong size; Lots of cigarette butts at main entrance stairs, communal toilets on ground floor dirty, smelt damp, no toilet roll in ladies but plenty on floor. It’s no surprise that you pay before you see the room!
Stayed 3 nights in Sep 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beds not good stairwell smelled horribly musty. Staff was very nice location fantastic
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very attentive and polite. The hotel is in need of refurbishment. The room had everything we required for our stay.
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and we had a lovely time be back soon
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Great stay

Lovely position, easy access to get there by trains & buses, over looking 1 of the fantastic beaches
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in beautiful St Ives. Close to station, Porthminster Beach and a bustling harbour with lovely shops and restaurants. Very nice staff. Large, Comfortable room overlooking sea. Due to hotel only having a couple of parking spaces, the nearest car park was down a steep hill with lots of steps which would be difficult for anyone with mobility issues. Overall, an enjoyable stay.
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The view from our room was amazing .free parking out side was a great plus . Hotel very in of an upgrade . Entrance nice but downstairs hallway leading to the toilets was smelly and needs sorting . Big Gaps at bottom of room doors letting light in at night. Floor boards in room loose the room above we could hear every footstep and movement day and night . Wry loud all floors need sorting . Towel rail in bathroom very rusty . Put sign on door to have room cleaned second day and no one did it . Food and drink can’t comment as did not use them
Stayed 3 nights in Sep 2025

8/10 Good

Wisdom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good, bad and ugly

St. Ives is an inspiring location and the cliff top hotel opens out onto some stunning sea scapes whether from bedrooms, dining or communal rest areas. The staff are generally good and pleasant, the breakfast really very good plus, rooms are of a good size. However all areas of the hotel are shabby, smelly, and in a very poor state of repair, or rather disrepair, and maintenance; there are around 6 car park spaces for more than 80 rooms; no provision whatsoever for “disabled” guest parking; the hotel is so inaccessible with lots of stairs across sloping levels, no ramps and a single, poor, limited access elevator that you wonder if the hotel complies in any way with the Equalities Act!! So, beware and be warned, the hotel is not for the faint hearted or those lacking mobility.
Inaccessible entrance
Stained and smelly carpets
Poor finishing
Flaking, poor paintwork everywhere
Stayed 3 nights in Aug 2025

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not what was expected not very clean needed some work done on it. bathroom the same
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Nicola

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
St. Ives Bay Hotel was in the perfect location over looking a beautiful beach and within a 3 minute walk from the town. It is also only 3/4 minutes from the train station. Unfortunately this hotel is in dire need of a refurbishment. All the carpets are stained, there was dust everywhere, and the curtains need to be replaced. The shower was no more than a trickle. The road is noisy but we expected that and took earplugs. However the staff were friendly and helpful, the bed sheets were clean and the breakfast was good. We didn’t have the evening meal but other guests said it was also good. The WiFi was free and worked everywhere in the hotel. We where told be a staff member there is going to be a complete refurbishment next year to bring it up to a 5star standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views 😍
Stayed 3 nights in Aug 2025