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Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Place, Westport Plaza
    ‪16 min walk‬
  • Place, St. Louis Union Station
    ‪22 min drive‬
  • Place, Busch Stadium
    ‪23 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(93 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(85 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 82
includes taxes & fees
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About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hollywood Casino Amphitheatre and 9 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served a free full breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1042 reviews
Rating 8 - Good. 247 out of 1042 reviews
Rating 6 - Okay. 158 out of 1042 reviews
Rating 4 - Poor. 89 out of 1042 reviews
Rating 2 - Terrible. 66 out of 1042 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Reasonably pleasant place. Good for dog.
Stayed 1 night in Oct 2025

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We did not end up staying here. When we got to the room, it smelled funky. My husband went to the ac unit and pulled out the filters and they were FULL. When he went to the bathroom to empty them into the trash, he discovered there was black mold in on the ceiling where there appeared to be water damage. The shower/bathtub was yellowing. Overall it just wasnt great. He went downstairs and they offered a different room. That rooms AC wasnt working. SO we just got a refund and found somewhere else to stay.
Stayed 1 night in Oct 2025

4/10 Poor

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a gross hotel. The chair in the room was stained. The floor felt sticky
Stayed 3 nights in Oct 2025

4/10 Poor

Patricia

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Rating: poor

I could not comfortably use my laptop to attend to business matters. The piece of furniture used for a desk in the rooms is not at desk height and the chair could not be raised high enough to use it. I looked all over the property for a comfortable alternative and there was none. There was no place to hang business clothes, and the iron was too dirty to use. The carpet in the hallways was not vacuumed well at all. Debris along edges and corners. Dog poop on the first floor when getting off the elevator sat for most of day before getting cleaned up. Room was not serviced the entirety of our stay. The 'gazebo' area was disgusting and the furniture completely worn out and terribly uncomfortable. Property seemed safe enough, except for when we found an exit door propped open with a rock one night. Bath/shower very unsafe! Safety bars are needed for even an able-bodied person because of the slick marble walls and floor. I sat on the side chair in the room and one of the legs came off. Further inspection looked like the leg was being used as a prop and was not attached to the chair. The hotels.com site rated this hotel an 8, which is why I booked it. I will report to hotels.com that it most definitely is not an 8.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Cassie

Travelled with family
The stay was your average stay at a hotel. It did what we needed it to. There were just a few things that could have been better maintained. The pool seemed green so we didn’t even attempt to swim in it. Our beds were clean and neat however the bathroom sink had a huge crusted up something on the faucet and that was not great to see and the shower had hair on the wall. The floor could have used some cleaning and our mirror was filthy with markings all over the glass.
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen, Eureka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always clean and the staff is always friendly and helpful. There are many different restaurants in the area plus two grocery stores. Because it's located near I-270, it's easy to go to various shopping malls and areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Stayed 3 nights in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kapra

Stayed 1 night in Sep 2025

8/10 Good

maureen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Floors in the hallway looked like they had never been vacuumed. Spills on floor in room and bathroom. Breakfast was good. Location convenient and right off the interstate.
Stayed 2 nights in Sep 2025

8/10 Good

jill

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional and the grounds and property were very clean. Free breakfast was average, but the specialty coffee machine that was available all day and evening was 10/10! This is an older hotel, so there are a few issues - our rooms were very humid - to the point that some candy I had fused together and all of our clothing felt slightly damp. We tried turning on the heat to dry the room a bit but it didn't help. Our friend across the hall had a similar experience. I love that it's a pet friendly hotel and was especially glad to see the floors were not carpeted. Not a bad hotel at the expedia price. A bbq restaurant in the same parking lot and a Quick Trip across the street. Convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen, Eureka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to I-270, and has a good selection of stores, gas stations and restaurants nearby .
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean ry
Stayed 1 night in Sep 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was easy staff friendly room clean towels and extra pillows provided coffee available it was a good stay
Stayed 4 nights in May 2025

10/10 Excellent

David and Tina

Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
This location was clean and comfortable. The complimentary breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a special reason, being that my husband had eye surgery that morning and had to return for a follow-up the next day. Meanwhile he was supposed to lie flat on his back for 3 days as part of his recuperation. Since: we had a long drive from Illinois, we didn't want to have to drive home and then turn around and drive back the next day, while he was supposed to be flat on his back in bed! So we decided to rent a nearby hotel room for that first day and night. Since check-in was 3:00 and we knew we would be done at the surgery center probably around 1:00, we called and asked Christine if we could possibly check in earlier. She was very accommodating and said that if she had a room ready, we could certainly check in early. Thank you Christine, you certainly made a stressful day a lot nicer! The hotel was very clean and attractive, the breakfast was great, and we totally enjoyed our stay as much as we could under the circumstances!
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was great. The person working kept everything fresh and hot and the area around it clean.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Clean room. Very comfortable.
Stayed 3 nights in Aug 2025