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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Outdoor pool, pool loungers
Beach views, serves lunch, dinner and happy hour
Exterior
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

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8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium King Room

8.0 out of 10
Very good
(113 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 425 out of 1081 reviews
Rating 8 - Good. 274 out of 1081 reviews
Rating 6 - Okay. 189 out of 1081 reviews
Rating 4 - Poor. 101 out of 1081 reviews
Rating 2 - Terrible. 92 out of 1081 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Weslie Watts

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were feral cats all over property the fridge in our room smelled like sour fish the cleanliness of the property was horrible and I didn’t have hot water none of the days I was here I went to a friend’s hotel on the other side of the island to shower I contacted the front desk multiple times and nothing was done about me not having hot water
Stayed 3 nights in May 2025

8/10 Good

Demond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Bar Restaurant Service Is Horrible Everything Else Was Great
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gladys Martinez

Liked: Cleanliness
The hotel was located on a beautiful beach in St. Thomas. The staff was professional and very friendly. I gave it a 5/6 for only a reason. Our bathroom floor was seeping water from under the tiles. Although, they tried fixing it, they weren't able to repair it. They offered us to change to another room. However, we loved the room which was on the ground floor with a beautiful view of the ocean. They did accommodate us with extra towels for the bathroom floor daily.
Stayed 7 nights in May 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Monesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I DIDN'T MAKE MY 2ND TRIP BUT MY FIRST TRIP EXPERIENCE COMING HERE WAS A VIBE AND I AM COMING BACK. THE FOOD WAS GOOD, THE POOL & BEACH IS ALL THERE THE ROOM WAS CLEAN JUST NEED TO HAVE MORE PRESSURE WITH THE HOT WATER BUT OVERALL I LOVE IT SEE YOU SOON
Stayed 2 nights in May 2025

4/10 Poor

Donald

Stayed 1 night in May 2025

10/10 Excellent

Samuel Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here!

All great - love the property, restaurant and views! Great walking beach! (except no Beach towels available for use at the pool/beach.)
Stayed 1 night in May 2025

6/10 Okay

christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location

We love Emerald for our shorter family trips - you can't beat the location and convenience! The venue itself has not been upgraded in years, so wear and tear on the property is becoming noticeable but service is good, and it works well for those who want to use it as a home base.
Stayed 3 nights in May 2025

2/10 Terrible

Thomas

Stayed 3 nights in May 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just overnight stay going to and leaving St.John VI. Hotel room very clean esp. the bathroom, nice large illuminated mirrors in bathroom. Nice balcony and almost right on the beach, beautiful. Lunch and dinner in Cafe at hotel and again at the beach and open air. Enjoyed my day there.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the beach area is so welcoming and quiet!
Stayed 5 nights in May 2025

8/10 Good

Brittany Eckman

The property is amazingly beautiful! I love the view from the rooms. Food is expensive though and alcohol was weak.
Stayed 4 nights in May 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right on the beach! If you can’t do stairs or carry your own luggage, consider that before booking. Food was average so check out all of the amazing restaurants on the island.
Stayed 3 nights in May 2025

6/10 Okay

Amber

Travelled with partner
Staff was friendly which was the best out of the entire stay. However they had no beach towels, no available beach chairs at which they kept locked up. Resort pool was dirty, as if they didn’t clean it out. Not a lot of excursions around, at least that the staff could recommend. Not many restaurants around to eat at. Not one of my best vacations but it was doable and we made the best of it.
Stayed 3 nights in May 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in May 2025

10/10 Excellent

Raiceon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly food was great love the beach are! Taxis are expensive
Stayed 5 nights in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right on the beach! Beautiful view of the ocean!
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I rated this property as average because the attitude of the worker at the concession stand of Josie Special Events, Cafi, was so bad that it left a bad impression on everything else. If it had not been for this one worker, I would have rated Emerald Beach much higher. When ANYONE approached her to buy anything she looked annoyed and was barely civil. She overcharged us and instead of apologizing and correcting the mistake she said "So?", and quickly swiped the credit card so the transaction would go through and it would be up to me to dispute it. I will be contacting Emerald Resort with my complaint. If they choose to do nothing, I will post this incident on social media and ask my friends to repost on their social media. At least this way future guests will have some idea of what they are in for if they have to deal with her.
Stayed 5 nights in May 2025

2/10 Terrible

Cicely Elizabeth Joycelyn

Disliked: Cleanliness, staff & service
Staff very rude. Restaurant especially
Stayed 2 nights in May 2025

6/10 Okay

Rosalia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Depending on the building you stay is the qualify of bedroom you get...no coffee maker...hoy water comes and goes
Stayed 6 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Emerald Beach. The property is older, but everything worked and was clean. The service is a little slow in the restaurant and bar, but I thought the drinks and the food were good. The beach was clean, but it does get crowded when cruise ships are in Port. I enjoyed the ocean front balcony that I sat on each morning and evening with coffee and my drinks. I would definitely stay again, but I would make sure that my stay did not coincide with the cruise ships.
Stayed 4 nights in May 2025

6/10 Okay

Luis

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited dining hours. Poor condition on the last room on building 4
Stayed 1 night in May 2025