The Pink Palm Hotel - Adults Only

3.0 star property

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Photo gallery for The Pink Palm Hotel - Adults Only

Outdoor pool, free pool cabanas, pool loungers
Deluxe Suite | In-room safe, individually decorated, individually furnished
Property entrance
Luxury Room, Terrace, Harbour View | Balcony view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2114 Crystal Gade, St. Thomas, St Thomas, 00802
  • 99 Steps
    ‪3 min walk‬
  • Blackbeard's Castle
    ‪5 min walk‬
  • Magens Bay Beach
    ‪10 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min drive‬

Room options

Basic Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Luxury Room, Terrace, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

Grand Room

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Pink Palm Hotel - Adults Only

Adults-only hotel with free breakfast and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-in and a garden are on-site.
The Pink Palm Hotel - Adults Only offers 28 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
An outdoor pool and Access to hot tub are on site.
The free breakfast at The Pink Palm Hotel - Adults Only gets high marks from our customers. During your stay, you're just a quick walk from Beracha Veshalom Vegimulth Hasidim Synagogue. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a terrace
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Pink Palm Hotel - Adults Only offers its guests an outdoor pool and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The Pink Palm Hotel - Adults Only also features a terrace, a garden, and express check-in. Self parking is free.

This 3-star St. Thomas hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 110 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per stay
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 110 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Pink Palm Hotel
The Pink Palm St Thomas
The Pink Palm Hotel - Adults Only Hotel
The Pink Palm Hotel - Adults Only St. Thomas
The Pink Palm Hotel - Adults Only Hotel St. Thomas

The Pink Palm Hotel - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 294 reviews
Rating 8 - Good. 53 out of 294 reviews
Rating 6 - Okay. 25 out of 294 reviews
Rating 4 - Poor. 14 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ashalee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

MIchael, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the ping-pong because of its location in downtown and easy walkable access to shopping and find restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

So cute and great coffee & breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

Greta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Friendly staff & very clean.
Stayed 3 nights in Nov 2024

8/10 Good

Asia

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and convenient to downtown. The restaurant on the property was definitely overpriced, but other than that it was a good stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vendetta

Stayed 3 nights in Jan 2025

8/10 Good

Eunik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! The restaurant located at this hotel was a 10/10!!! I had the red snapper and my hubby had the steak. Walkable to shops but please be advised: this property is on a steep hill. The views make it worth it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robbie

Stayed 4 nights in Jan 2025

6/10 Okay

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Train on stairs before you come!!

The hotel is an excellent value and close to all the shopping. The only downfall, and I think that they should make everybody well aware of this is that it is a very steep grade to get to the hotel which most taxi drivers won’t drop you off at their door because it’s a very difficult road to drive up so you’ll have to walk about 15 to 100 yards up to 16% grade and then when you get to the actual hotel, there’s about six flights of stairs that you have to go up. There is not a service elevator so if you have any issues walking or going upstairs, it could be a challenge. I think that they should make that pretty clear because since we’ve been here, we’ve seen a lot of people that would struggle for sure on those stairs.
Stayed 1 night in Jan 2025

10/10 Excellent

RAYMOND J CANUEL

Stayed 1 night in Jan 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, just lots of stairs. Food and drinks at bar is very good. Only issue is when booking my group was unable to have consistent days with our rooms and had to move around. It wasn’t much convenience regarding that.
Stayed 1 night in Jan 2025

8/10 Good

Marnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Hill was doable for us but something to consider if you have limitations. Great clean lovely quiet room, cute amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway for a long weekend

We were on St. Thomas for a downtown wedding. The location was excellent for our purposes. The staff were very good and one issue with our room was addressed promptly. Please note that there are many steps in this property, so it is probably not suitable for those with mobility issues.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jesica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, amazing customer services, and comfy beds I’ll come back to st Thomas just for the pink palm alone. Thank you so much for the amazing experience and the tasty breakfast
Stayed 3 nights in Jan 2025

4/10 Poor

Meg

The property was not as safe, or clean as it seemed via pictures. I did not feel comfortable walking around at night alone. The staff was not as friendly as you would expect, and the pool area was left dirty.
Stayed 4 nights in Jan 2025

10/10 Excellent

Diavion

Stayed 2 nights in Jan 2025

6/10 Okay

Shamara

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
With the understanding that Pink Palm is in a historic area, I get why the reviews are mixed. If you’re not local you may not understand the history or restrictions when it comes to alterations to historic buildings. There’s only but so much renovations that can be done to historic buildings. Which is why I completely disagree with the area of this hotel. Starting with access to the place, there are two entrances and it appears that people are only aware of one which takes you up an excessive amount of stairs. There’s a back entrance which has a limited parking but is easier to access the hotel without catching a heart attack. The restaurant was nice, great ambiance, food was pretty good but a bit over priced. The waiter/bartender was chill. Now let’s get to the room, room was okay HOWEVER after the toilet’s first flush (of #1 thats is) it over flowed and we were no longer able to use the toilet. Hotel staff tried to be accommodating, we had an option to switch rooms or having access to another room, just to use the bathroom. We chose neither, because we preferred/paid for the suite with a balcony and it was an inconvenience to go to the other side of the hotel to use a toilet. Walking on the floors, it felt dusty so we kept flip flops on when walking around. We were given a credit of not much but I guess I can say management“tried”. If you’re down for the historic experience, Pink Palm is the spot!
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Amenities
The Pink Palm is great. The staff are welcoming -even better, the attentiveness does not stop at check in. Several more appropriately spaced text messages informed me of check in, emergency after desk hour contact information, and checking on us before check out. The plan of the property is impressive. Each room has its own little sense of privacy. Rooms are spacious, bathrooms are well appointed. Bed is comfy. It was perfect. A 5 minute walk doe hill to main st. 12 minute to ferry to other islands. Porters help with bags up and down the labyrinth of steps in the property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaskirat

Stayed 1 night in Dec 2024