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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

A restaurant with a view of a sunset over a body of water, large windows, and tables set for dining.
A hotel room with a desk, two black mugs, a tray with a kettle and a spoon, a lamp, and a window with curtains.
Room, 2 Single Beds, River View | In-room safe, desk, blackout curtains, iron/ironing board
A bar with two cocktails on the counter, a Pepsi machine, and a background of various bottles.
A hotel room with a large bed, two bedside lamps, a desk with a chair, a small table, and a view of the outdoors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a sofa, a chair, a small table, and a TV.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room, River View

A hotel room with a large bed, two bedside lamps, a desk with a chair, a small table, and a view of the outdoors.

Classic Double Room, River View

8.0 out of 10
Very good
(19 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(19 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a bedside table with a lamp, and a window with curtains.

Room, 2 Single Beds, River View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, two bedside lamps, a desk with a chair, a small table, and a view of the outdoors.

Family Room, Multiple Beds

7.6 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Sunday London Staines-upon-Thames Heathrow T5

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site. Housekeeping is available on request.
Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Sunday London Staines-upon-Thames Heathrow T5, you're just a quick walk from River Thames. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Riverside Restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Steps from River Thames and 12 minutes by car from Windsor Castle
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9 AM.
Riverside Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lounge Bar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 535 reviews
Rating 8 - Good. 145 out of 535 reviews
Rating 6 - Okay. 90 out of 535 reviews
Rating 4 - Poor. 45 out of 535 reviews
Rating 2 - Terrible. 36 out of 535 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean super soft beds pet friendly stay here regularly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Reliable and good value hotel for business travel in a good location which I've used often. Staff were excellent on my latest visit.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Nice veranda at bar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, amenities
Nice hotel, clean and really nice location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room patio does open to riverside, very clean and comfortable everything in room that could be needed! will stay again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

joanne

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Comfy bed good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Nice,warm clean rooms All staff friendly Steady walk into town
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
great rooms,all ways nice and clean,comfortable beds,pet friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel perfect for Heathrow
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Rooms nice and clean Reception staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, comfortable and clean. Staff was friendly but it's about 45min to an hour to London.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
safe clean friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Doneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was comfortable and staff were great. The location is beautiful and convenient to town centre. Just be aware of the restaurant and bar hours or you’ll be left without.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy Hadden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The Staff were very friendly. The room was very clean and very quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful, room clean and easy check in. Just what was needed for an overnight staay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Staines on Thames. Absolutely fantastic
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louise

Liked: Property conditions & facilities
Breakfast was nice lovely receptionists and at staff great views relaxing and quiet peaceful place some very noisy guests which isn’t great when u need to get up at 3am but not hotels fault Cleaners ignored requests sadly for more toilet roll and to clean room twice instead of once in 5 days stay
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The room was poky and a bit musty, but the lounge and dining rooms were nice, with a lovely deck overlooking the Thames. That was the best part. It is a lovely walk along the river.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Convenient location spacious rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Sep 2025