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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Breakfast and dinner served, American cuisine
Reception
Terrace/patio
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
560 Main Ave, Norwalk, CT, 06851
  • Place, Caldor Shopping Center
    ‪5 min walk‬
  • Place, Center Seven Shopping Center
    ‪5 min walk‬
  • Place, Gateway Shopping Center
    ‪8 min walk‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪26 min drive‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

9.0 out of 10
Wonderful
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

8.4 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Norwalk

Hotel in Norwalk with 24-hour fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with a safe and complimentary newspapers. 55-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Norwalk. During your stay, you're just a quick walk from Center Seven Shopping Center. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Center Seven Shopping Center and Gateway Shopping Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Norwalk offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Hilton Garden Inn Norwalk also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Norwalk hotel.

Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very outgoing and friendly, room was clean, comfortable bed, but I also heard the loud slam multiple times that other people mentioned. Sounds like a door slamming but does actually shake the room a bit. I had ear plugs and was able to sleep but that would bother most people.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, amenities
Clean room, beds and staff
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Franklin

Stayed 1 night in Jul 2025

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

We had a weekend getaway for the Mihali concert at the Levitt Pavillion. Very lovely front desk employees, room was like any other Hilton. Didnt use any of their services but they had nice outdoor seating area. Very accommodating for a late check out. The major problem came from house keeping. 5 times between 8:30am and noon, they not only knocked on the door, but they proceeded to try and enter. The 4th knock I opened the door speaking with them. That did not deter them for a 5th knock. I use Hilton for my business travels, with this leaving an unpleasant experience. We will be booking a nearby hotel in the future when we return to Norwalk.
Stayed 1 night in Sep 2025

6/10 Okay

bob

Travelled with pets, Travelled with partner
pet friendly but $90+ for a dog is insane!
Stayed 1 night in Sep 2025

4/10 Poor

Lisa

Stayed 1 night in Sep 2025

6/10 Okay

Anthony

Stayed 4 nights in Sep 2025

10/10 Excellent

Sheila, Apple Valley

Liked: Cleanliness, staff & service
Best part of my stay was Chris, Lamar n Taylor. They are genuinely welcoming and extremely customer friendly! High kudos to them. AS far as room.... needs updates. Suggestion: get rid of poorly hung curtains n go with solar blinds. Install UBS ports.
Stayed 4 nights in Sep 2025

8/10 Good

Bernadette

Stayed 1 night in Sep 2025

2/10 Terrible

Diego

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 1 night in Sep 2025

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catalina

Stayed 1 night in Sep 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamar was wonderful and the ladies who handle breakfast time.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay room clean helpful people at check in desk
Stayed 4 nights in Sep 2025

10/10 Excellent

ildar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute, the staff was very friendly and helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2025

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had 2 moths flying around. Bed was comfy but carpet was old/appeared spoiled. I’ve machine had no ice. Bar had no wine.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, large room, comfy bed, and giant bathroom, but I have just one request: the breakfast could use a boost. Coffee was plentiful but weak and not hot, hot oatmeal was tasty but containers of extras (honey, raisins, nuts) were empty both days. Staff was friendly, everything was clean and I would come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Horace

Stayed 1 night in Aug 2025

10/10 Excellent

ANJA

Stayed 2 nights in Aug 2025