Hyatt Regency Greenwich

4.0 star property

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Photo gallery for Hyatt Regency Greenwich

Bar (on property)
Creator video - submitted by JetsettingJabber
Lobby
Daily to-go breakfast for a fee
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1800 E Putnam Avenue, Old Greenwich, CT, 06870
  • Place, Rosa Hartman Park
    ‪8 min walk‬
  • Place, E. Gaynor Brennan Golf Course
    ‪2 min drive‬
  • Place, Stamford Hospital
    ‪2 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 3

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Atrium View)

8.4 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Atrium, Room, 1 King Bed, View

8.0 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Accesible Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Accesible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Fairfield Suite)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Greenwich Suite)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 4

Atrium View King Room

  • Sleeps 2

King Room

  • Sleeps 3

ADA King Room with Shower

  • Sleeps 4

ADA King Room with Tub

  • Sleeps 3

ADA Two Double Room with Tub

  • Sleeps 4

Deluxe Two Double Room

  • Sleeps 4

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Atrium View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Atrium View

  • Sleeps 4

King Room With Sofabed

  • Sleeps 3

One King Atrium View With Sofabed

  • Sleeps 3

Premier Suite With Two Queen Beds

  • Sleeps 5

Two Double Room

  • Sleeps 4

Similar properties

About this property

Hyatt Regency Greenwich

Suburban hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Regency Greenwich offers 373 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 65-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Old Greenwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hyatt Regency Greenwich's great location gets high marks from our customers. During your stay, you'll be within walking distance of E. Gaynor Brennan Golf Course. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from E. Gaynor Brennan Golf Course and 5 minutes from Bruce Museum of Arts and Science
  • Dogs welcome for a fee (restrictions apply)
Hyatt Regency Greenwich offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Regency Greenwich. For a fee, parking is available.

This Old Greenwich hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Townsend Bar – This bar only serves dinner.
Glenna’s Cafe & Market – On-site café. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Valet parking on site (USD 38 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; USD 14 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Glenna’s Cafe & Market
  • Townsend Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14 to 25 per person
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per day
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Hyatt
Greenwich Hyatt Regency
Greenwich Regency Hyatt
Hyatt Greenwich
Hyatt Regency Greenwich
Hyatt Regency Hotel Greenwich
Hyatt Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich
Hyatt Regency Old Greenwich
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich

Hyatt Regency Greenwich Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Stayed 1 night in Oct 2025

10/10 Excellent

Merry E., Orlando

Liked: Cleanliness, amenities
Great staff
Stayed 5 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not get the thermostat below 65 when we went to bed (we like to sleep cool) - upon check out we told the front desk clerk and she said she would look into it. That was our only complaint
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew Derek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Christiana

Travelled with group
Liked: Staff & service, property conditions & facilities
2men staying there told me and my two friends they wanted to kill some one and then told us they wanted to kill us. Very odd experience.
Stayed 3 nights in Oct 2025

6/10 Okay

Kim B

Travelled with family
Liked: Cleanliness
The recent renovation of this larger hotel has improved its appeal. The center courtyard is an excellent place to dine and lounge. They offer accommodation to well behaved dogs, and we saw many. The valet / bellhop was rude and I wouldn’t bother using them. It was a surprise that self parking was $23/day. The water in this hotel is terrible! The price tag for $8 Fiji or $5 Desani is further insult. The dining onsite is good and a large comfortable bar area makes dining easy and relaxing. The thin walls couldn’t be helped in the redo as you can hear everything room to room-alarms, tv, conversation, you name it. One interesting feature is the onsite theater for watching movies.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisabeth

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is nicely renovated. Bathroom not so much. Very slippery surface in tub shower, so much so that I went out and purchased a nonslip tub bathmat. Room lighting is awkward with dimmer switches in difficult to use positions. Some bulbs flickered went dimmed. Bellman and front desk staff very nice as was the small coffee shop staff.
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Matthew and Doreen

Travelled with family
Liked: Cleanliness, room comfort
some front desk people ok some s bit snippy I'm not there for a counter person to act like they're doing me a favor i think they could have give me better rooms for a 4 day stay looking over the roof top a/c condensers. didn't work right slow drain in the shower light not working they think they are a 4-star place people smoking weed in the lobby people parking where they like at checking fire alarm getting pulled at 7 am no direction from house staff asks the girl at the movie theater how much was the movie she said she didn't know. What? cleaning with bleach throughout the property stunk to high Heaven. there in a very affluent area but it's no better than a roadside place. And let's not get into parking fees Nickle and dime outfit
Stayed 1 night in Oct 2025

6/10 Okay

Matthew and Doreen

Stayed 4 nights in Sep 2025

10/10 Excellent

Audrey

Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable clean rooms -
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was adequate but a bit dark (poor lighting). Bed was comfortable but the shower was weak and lukewarm. Finally, it was very noisy with atrium party sounds until at least 11 pm. I would not recommend at that price.
Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Young lady serving in breakfast store rude and disinterested in providing good service .I complained at front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Stayed 2 nights in Sep 2025

10/10 Excellent

JANE

Stayed 1 night in Sep 2025

2/10 Terrible

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness
No
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lora

Stayed 1 night in Sep 2025

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated, clean and stylish. Great restaurant with indoor gardens and movie theater.
Stayed 9 nights in Jul 2025