We really enjoyed our stay! I loved that there are 2 master suites with all the needed necessities. I loved the view every morning while drinking my coffee! Loved the heated pool and hot tubs as well. We canât wait to come back!
Great location and property. Will be back. Turnkey is the property manager and we ran into a couple issues with them but with persistence they remedied the issues.
Check in was good with turn key. The condo itself was wonderful for our family of 6, kids ranging from 16 to 9. Extremely well stocked.
The pool and hot tub 's were glorious. Due to Covid, the signup was somewhat tough. The location was perfect. Turn Key employees were extremely kind, professional and attentive. Our only complaint is that there is a serious line between owners and renters at this facility. I grew up in Steamboat and have been visiting for 25 years. I have never been treated so poorly any place I've ever visited. There is one lady at the front desk that everytime we were in the pool or the hot tub she came into conversation. She's extremely rude, unhospitable, and lacks a service nature. She treated us poorly from our questions at check in, to a daily encounters. With her effect on the environment, management should seriously consider replacing her. The other employees where extremely kind and helpful. I would highly recommend the unit and Turn Key. No employee should have that much effect on people paying thousands of dollars to vacation. I hope the owner of this unit reads this and follows up. We will be back 2 times this summer for baseball and would love to come back to this unit.
This unit is very nice/clean/comfortable and in a great location. However, nowhere in the listing was there a mention that the pools and hot tubs are under extreme COVID restrictions (3 families//hour)- with an 8am signup time) thereby making them all but impossible to be able to use- especially on a weekend. The pool and hot tubs are a main attraction for my family (Young kids)- so very disappointed! I would not have paid the $$ for this place had I known that we wouldn't be able to use them.
Nice place. It met our expectations. Modern facility. Gondola to Steamboat base is great. No bus. The had restricted access to pool and hot tub, but thatâs understandable. Plenty of covered indoor parking. I wish they had more items stocked in the residence (sugar, coffee). I hate having to remember to buy staples like that. Having a little more in stock would have been outstanding. I recommend.
This property was very nice and mostly clean. It was spacious for a family of 4 and had a fully stocked kitchen. The one major issue we had was that the Gondola that takes you to the base of the mountain was broken for 3 days of our 7 day stay. After raising this issue several times with property management (Turnkey) they explained that its not an amenity they cover (even though they advertised the gondola in the title of the listing as well as pictures of it). They would not refund any money - so be prepared for this if you stay here.