Great location but very poor experience with Vacasa
We had issues with the AC and weren't able to adjust the thermostat in the room to lower the temperature. The programming kept overriding the temperature I would set. The room remained at 77 degrees and was very uncomfortable and hot, which made it extremely difficult to get a good night of sleep. When I reached out to Vacasa, I was told a ticket was created to address the issue, but I never received any follow-up which was very disappointing.
The location is great and there are nice amenities, but the acoustics in the building could be better. We kept hearing the people in the upstairs unit at all times throughout the day/night.
The good thing about it is how close it is to the gondola that takes you to mountain. It's right outside the doors. The property was clean and well maintained. The cons were the walls were paper thin and all night long people's footsteps could be heard and it was very loud. The snow blows beeping and scraping we're other reasons it was hard to get sleep. Lastly I had someone from Vacasa burst into my room unannounced with a keycard and it was very startingling. Before I could really question why he was in my room he ran off. When I went to the front desk to ask if this was normal or what was going on they said it was a mistake and he was pry embarrassed which was why he ran off. Not a huge deal but I would be lieing if I said I felt comfortable leaving the room after that seeing as I had a lot of expensive or valuable items there. All in Not a bad experience , but I pry would stay somewhere else next time.
Great little condo for 2. Nice deck with views, functional clean kitchen with everything you need, comfortable bed, great workout room, nice pool and hot tubs. Gondola to the base right outside the door. Enjoyed our stay!