Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
The Upper House offers 24 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The Upper House. During your stay, you'll be close to World of Wedgwood. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
Free cooked-to-order breakfast served daily
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include free newspapers in reception, 3 meeting rooms and conference space
Guests have great things to say about the helpful staff and the overall condition of the property
Just a 5-minute drive from World of Wedgwood and 6 minutes from Trentham Monkey Forest
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.
There are 3 meeting rooms available. The Upper House also features a terrace, a garden, and a picnic area. Self parking is free.
This 4-star Stoke-on-Trent hotel is smoke free.
Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This bar serves brunch and lunch. Open daily.
Room service is available.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Conference space
Outdoors
Garden
Picnic area
Terrace
Accessibility
Lift
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: GBP 20.00 (subject to availability)
Rollaway bed fee: GBP 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.