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County Hotel

Property class: 3.5

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Photo gallery for County Hotel

A dining area with a table set for four, two chairs, a window with curtains, and a view of a building with a fence.
A hotel room with two beds, wooden headboard, bedside lamps, and a window with curtains.
A historic building with a beige facade, multiple windows, and a prominent entrance.
A lobby with a curved reception desk, leather seating, and a tiled floor.
A long dining table set with white tablecloths, chairs, and floral centerpieces.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB
  • Place, The Good Food Boutique
    ‪1 min walk‬
  • Place, An Lanntair
    ‪2 min walk‬
  • Place, Museum Nan Eilean
    ‪6 min walk‬
  • Airport, Stornoway (SYY)
    ‪8 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a wooden wardrobe, a mirror, and a night light.

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a wooden headboard, a closet, and a desk with a chair.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small Double Room (Single Use)

A hotel room with a bed, a desk, and a chair.

Small Double Room (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, wooden headboard, bedside lamps, and a window with curtains.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

County Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
County Hotel offers 16 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stornoway hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at County Hotel, you're just a quick walk from The Good Food Boutique. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine while dining at Indian / European
  • Full breakfast served weekends for a fee
  • Amenities include 2 meeting rooms and laundry facilities
  • Steps from The Good Food Boutique and 3 minutes on foot from An Lanntair
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Stornoway hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 9:30 AM.
Indian / European – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Indian / European

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.

Property is also known as

County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway

County Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 172 reviews
Rating 8 - Good. 62 out of 172 reviews
Rating 6 - Okay. 23 out of 172 reviews
Rating 4 - Poor. 18 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts were great. Restaurant in the hotel was very nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
County hotel is right in the CBD of Stornoway. Close to everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff - all were very helpful and accommodating. Food was great! Meals in the restaurant were very good - dinner menu is huge, breakfasts were good sized and offered different options.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a haunted hotel. We were lucky enough to have a paranormal experience the first night. Doors banging, creaking, sound of furniture being pushed around. Starting at around 1am to 5. Excorsism preformed in 1922. Next night nothing.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
All ok
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the town centre, easy to walk anywhere from the hotel location.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Mathilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel close to the ferry terminal with nice service and good breakfast
Stayed 1 night in Sep 2022
Verified review

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good food. Friendly staff
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gideon

Liked: Cleanliness, property conditions & facilities, room comfort

Great Little Hotel Dead Center Stornoway

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Stayed 3 nights in May 2024
Verified review

8/10 Good

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite nice to us, helping find places to visit. The location worked out well.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Jill C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tapadh leibh

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was a bit small.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

hans

Liked: Cleanliness, staff & service
Limited parking
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A general air of decay about the place

Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Stayed 6 nights in May 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
Stayed 6 nights in Aug 2023
Verified review

2/10 Terrible

Scolmore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible condition!

Room was in an unacceptable state of repair. Mould everywhere in the bathroom and in the room.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not to be recommended I’m afraid

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Glad to Have a Room

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Stayed 2 nights in May 2024