Top shelf of refrigerator had layer of ice (leaked from freezer above). Hallway toilet did not flush consistently. Gas heating stove in living room could not be turned off (it was 75 degrees outside). Bed linens were stained. Bed skirts in twin bedroom was ripped/shredded. No hot mats or kitchen towels. Only 3 garbage bags for 7 people for 6 days. Water not potable - really made Life difficult. Very disappointing
Nice things about this property: it's close to Stowe, beautiful views out the windows, gas fireplace is easy to use and feels "cozy", towels/linens were clean and plentiful.Not-so-nice things: you can't drink the water or use it for cooking (PFAS). They don't tell you this upfront. Once you get there you are told that useable water is "at the pool house" or "at the front office during business hours". But they don't tell you where the pool house is, and they don't give you a useable container to get it from there, so don't bother. After texting back and forth with customer support throughout the evening (and ultimately going to buy water at the store), the next day a 6 gallon jug was left in the apartment. This is nice, but still not useable as no one can pour from a 6 gallon jug into a glass, coffee pot, or similar.The whole apartment is at a slant. This may or may not bother you (it freaked my wife out). Online customer support tries but is limited in what they can actually do to help.
Great experience staying at this Vrbo for our ski trip. Communication exceeded expectations, specifically Naomi, including late night troubleshooting when we werenât able to get the electric fireplace started. No issues with the unit and would stay again.
The apartment is quite rundown. Bedsheets and bed skirting are torn and there are stains on the blankets (seems like the blankets were not washed at all). One of the legs of the single bed was broken and the bed was not usable. The apartment was not cleaned properly and there was rubbish behind the beds and bedside tables.
We feedback to VRBO about the condition of the apartment together with pictures, however VRBO failed to attend to our request and is not willing to compensate for the inconvenience caused to us during the stay.
I would have given 5 stars if we had been notified we couldn't drink the water, brush our teeth or cook with it. It did say the pool area had water available. Other than that it was a wonderful place and a great location. I would stay there again.
everything was great with one exception. There were no pots larger than a 3 quart pan, plenty of coffee cups but only 1 water glass, 6 4oz juice cups and 13 dinner plates, seems odd.
The condo is dated but the owner has made many upgrades. New appliances, new floors, new couch, new cabinets in kitchen and bathrooms. Needs to upgrade shower. Only 2 large mugs for coffee. Rest are very small. I had asked a couple of questions of property manager but never heard back on one of them.
Unit was spotless. Comfortable beds and couch. Could use some kitchen items. Stock pot, strainer, good frying pans, serving bowls and more cups, silverware and dishes. I will definitely be back next year.
The location is very convenient for getting to town and ski resort. The unit was ok. We had some issues with inconsistent heat in the bedrooms - some stayed very cold. The gas fireplace also gave us some issues but weâre addressed by maintenance. The beds were not comfortable but the sectional was.
Property is ok great location, kinda tight bedrooms and bathrooms could have used upgrades water doesnât get hot for a while. Had salt no pepper or anything else
We walked in at 4:00 on Aug 12. The whole house was in disarray . The dining room table & chairs were in the kitchen. Beds were apart . TVs were in the hall all apart.
Couch was filthy when pulled out.
Theresa cleaned. And was very good.
TVs didnât work in LR & Hall BR.
It worked out but not sure I would rent with either Vacasa or Vrbo ever again.
Canât beat the location. Right by everything u need and only 10 mins from the mountain. Beds are unbearable so donât expect to get your needed rest after skiing. I ended up sleeping on the couch. Place smelled like mold and some of the bathroom fixtures were hanging and barely mounted. Only gave 3 stars because of the location.
Looks like it was rushed to be cleaned to turn it over. Dirty clothes under beds and trash behind the couch. Almost every room had physical damage also - towel bars and hinges ripped out of walls and poorly draining on almost all sink/toilets. I personally wouldnât choose a vascasa property again but I am sure this place will continue to rent back to back to back due to the price and the wonât make any repairs
Overall a great place. The unit itself was clean with beautiful mountain views. The grounds were well maintained. However, communication was very slow and the office was not open any of the three days we stayed there (even though the sign with hrs of operation was posted). The pool and hot tub are in the building with the laundry room. The sign on the glass door says "Laundry" and is otherwise not clearly marked. It also closes at 4. This was a bit of a disappointment. Since we couldn't find it and the office was not open/slow to communicate via email (didn't see any number on any signs) we did miss out on it. Having said that, I would recommend this property and would definitely stay here again.
The whole building has plumbing issues. We were unable to use the main bathroom, but we did have the other one in the master bedroom. The main bathroom shower does not work at all, no water comes out. All of the drains are very slow. Other than that, we had a great time because we were with family who rented the unit upstairs from us. So it was very convenient (and lucky because we didnât request this) to be so close.