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Zenao Appart'hôtels Strasbourg

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Lobby
Fridge, microwave, dishwasher, toaster
Apartment | Living room
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk
  • Outdoor space
  • Pet-friendly
  • Breakfast available

Explore the area

Map
2 Rue Jacques et René Knecht, Strasbourg, 67000
  • European Parliament
    ‪5 min drive‬
  • Train Station Square
    ‪9 min drive‬
  • Strasbourg Christmas Market
    ‪9 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪33 min drive‬

Room options

View all photos for Apartment

Lobby

Apartment

  • Sleeps 2

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About this property

Zenao Appart'hôtels Strasbourg

Aparthotel in Strasbourg with a 24-hour front desk
Along with laundry facilities, this aparthotel has a 24-hour front desk and an arcade/games room. WiFi in public areas is free. Other amenities include a garden. Each apartment features free WiFi and a kitchenette with a fridge, a microwave and a dishwasher.
Zenao Appart'hôtels Strasbourg offers 5 accommodations. This individually decorated accommodation includes dining tables. This Strasbourg aparthotel provides complimentary wireless Internet access. Kitchenettes offer fridges, microwaves, kitchenware and utensils and dishwashers. Housekeeping is provided on a daily basis.
During your stay at Zenao Appart'hôtels Strasbourg, you'll be within walking distance of Pourtales Park. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This aparthotel has 5 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a fridge and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • 9 minutes by car from Train Station Square and 8 minutes from Strasbourg Cathedral
  • Pets welcome free of charge
Zenao Appart'hôtels Strasbourg offers its guests a terrace, an arcade/games room, and a garden. WiFi is free in public spaces. Zenao Appart'hôtels Strasbourg also features laundry facilities and a lift.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 8:30 AM.

Languages

Arabic, English, French, Romanian, Russian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
  • Dining table

Living spaces

  • Dining table

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zénao Strasbourg
Zenao Strasbourg
Zenao Appart'hotels Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel
Zenao Appart'hôtels Strasbourg Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023

6/10 Okay

Kévin

Business traveller
Liked: Cleanliness, room comfort

Un hôtel confortable, mais avec quelques surprises

L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre. De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Stayed 2 nights in Feb 2025

6/10 Okay

DAFNI

Travelled with group
Liked: Room comfort

Μετριο

Stayed 1 night in Dec 2024

8/10 Good

Djamel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bon rapport qualité prix.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

DIALLO

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Rémi

Business traveller, Travelled with family
Disliked: Cleanliness
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, room comfort

Tranquille

Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Lena

Stayed 1 night in Dec 2023

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, room comfort

Marché de Noël

Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Astrid

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La gentillesse du personnel
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Astrid

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mévrick

Stayed 1 night in Oct 2023

10/10 Excellent

ludovic

Business traveller
Liked: Cleanliness, room comfort

Je recommande

Spacieux propre et confortable
Stayed 4 nights in Sep 2023

10/10 Excellent

NORDINE

Business traveller
Liked: Cleanliness, room comfort

Excellent

Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023

10/10 Excellent

Morin

Business traveller
Liked: Cleanliness, room comfort

TOP

Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023

10/10 Excellent

Lopes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023

8/10 Good

Jean-Charles

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023