2/10 – Ungenügend
Todd
Mit der Familie gereist
15. Feb. 2026
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Very frustrating experience at this location. First, when I booked two rooms I made a note to see if they could be together. That morning I called the location and told them I may check in late and verified that we could get the rooms together and the clerk said ‘yes’. When I get there that evening the rooms weren’t located close to each other and the rooms weren’t even what I booked. I had booked a double queen and a king, both non smoking and got two double queens, one was smoking. My wife is highly allergic to smoke. After explaining the situation to the front desk clerk she looked and found a King and a double queen in a different building. When we got in to the king room there was dirt and hair on the sheets and a dead roach on the floor. We were so fed up with everything we just asked for new sheets so we could try to get to sleep. There were people fighting outside the building and yelling all night. The front desk clerk acted like she was aggravated to help when all we wanted was what we had booked, and confirmed that was supposed to have been available. Would not ever go back.
Todd
Aufenthalt von 1 Nacht im Februar 2026