A 24-hour front desk, free self-parking and free Wi-Fi in public areas are available at this motel. Housekeeping is available once per stay.
Sumter Inn offers 120 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
During your stay at Sumter Inn, you'll be within walking distance of Sumter Mall. Free WiFi in public areas and free self-parking are available.
Free WiFi
Free self-parking
Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
Dogs welcome for a fee
WiFi is free in public spaces. Free self parking is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Wheelchair-accessible parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (once per stay)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from 7 July 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the motel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets: USD 25 per pet, per day, plus a deposit of USD 100 per stay
Only dogs are allowed
Maximum 2 (weight limit: 15 lb per pet)
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 100 per stay
Pet fee: USD 25 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Sumter Inn Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location looks as if it needs to closed. The parking lot was torn up and had lots of pot holes with parts of it taped off with caution tape.The rooms were extremely dirty. We had to ask to be switched to another room, due to the fact that it was so dirty. After being switched to another room it was just as dirty as the first. We ended up buying our own cleaning supplies and cleaned the room ourselves. Walls were splattered with unknown substances and drawn on with markers. Nats were flying around in the room. Bathroom walls were filthy and the door was damaged and wouldn't close. Dirty sink and mirrors. The hair dryer fell off the wall. The room was dusty with cob webs. The wall sockets weren't working and if they did you were almost shocked plugging in anything, majority of the lighting didn't work in the room. Holes in the wall. Bed sheets had cigarette burn holes in them. The mini fridge leaked water all over the floor and froze everything whether you wanted frozen or not. We weren't told of the complementary breakfast. Front desk staff were very unprofessional in attitude and attire.
This place is falling apart. Parking lots was half dirt and the other half chunks of concrete. The front desk guy gave me a room that was already occupied. Went up to the room and the door was open. I looked in and someone was already there. It also looked filthy which was representative of the rest of the property. I was totally uncomfortable staying there so I went down the road and booked somewhere else. Front desk refused to give me a refund. I do not know why Hotels.com even lists this property. I have booked numerous time with you and this is by far the worst experience ever.
William
Stayed 1 night in Aug 2025
6/10 Okay
Sarah
4 Aug 2025
Sarah
Stayed 1 night in Jul 2025
2/10 Terrible
Stacey
31 Jul 2025
Stacey
Stayed 1 night in Jun 2025
2/10 Terrible
Stacey
31 Jul 2025
Do not leave anything in your room they will steal!!! Also will not do anything about it
I stayed here for four nights and cooked a meal on the last night. The property is under construction and it looked like a construction zone. There was no ventilation in my room requiring me to open the door to air out the smoke while cooking. That was when my dog got out of the room, and we returned home without him. Fortunately, someone found him, and we made a second trip to retrieve him. We stayed at the same hotel out of convenience, but I'd never stay here again.
The grounds are nothing like the pictures and the service is very bad. The toilet wouldnt stop running, the keys had to be reset daily...Looks like its been under construction for years...would not recommend and very disappointed that hotels.com has it on their site..smh
It was HORRIBLE!!!!! I wish I could do zero stars. I booked 2 nights coming in town from Atlanta for the death of my Aunt. The first night the power went out from 9pm until 3am. Me, my husband and our young children had to stand outside of the hotel for hours. After being so hot and tired we went to stay with a family member. We could not get in the room once we left, I needed my medicine and my daughter breathing treatment. Guy at the front desk asked me if I had something sharp to open the door. The next morning I called the front desk to ask if the power was back on and how we would be compensated. She told me that she would refund me for the night I didn’t stay but I had to pay for the night that I didn’t stay because of no lights. Upon checking out the WHITE guest told us that they received a free night but the black people had to check out. Do not book this hotel. They are rascist. I wanted to slap her face at the front desk so bad
Rovelda
Stayed 2 nights in Jul 2025
6/10 Okay
Alison
27 Jun 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Alison
Stayed 2 nights in Jun 2025
10/10 Excellent
Avery
19 Jun 2025
Avery
Stayed 1 night in Jun 2025
2/10 Terrible
Kalie
Travelled with family, Travelled with family and small children
The hotel lobby did not have AC the 2 days I was there. Language barrier with ALL staff. Our room was dirty upon check in. There is a gap in the door so there was dirt, pieces of small trash, and critters of all sorts that came in through the gap in the door pictured below a towel in front of it. The bed was absolutely disgusting sheets had not been changed, yet the bed was made. There was something spilt on top of the fridge door. Inside was dirty and not wiped down/sanitized. Dr¥g deal happened multiple times outside our room door. We left to go get dinner, gone an hour or so and came back to our room smelling like weed as if someone smoked in our room. The parking lot is HORRENDOUS!!! Expect to get an alignment upon leaving because there’s so many you’re almost entitled to hit 1 or 2 on your way in or out. Please don’t listen to the rest of these reviews like I did. Pay the extra $$$ and stay somewhere else. Especially if you have small children like me.
Kalie
Stayed 1 night in Jun 2025
10/10 Excellent
Christopher
16 Jun 2025
Christopher
Stayed 1 night in May 2025
10/10 Excellent
Carolyn
5 Jun 2025
Carolyn
Stayed 1 night in Jun 2025
2/10 Terrible
Diana
31 May 2025
Disliked: Staff & service
Staff attempted to charge an early check in fee even after showing we were checking in at the time shown on our reservation. Front desk needs to take a class in customer service. We did not stay!
Outside looked abandoned, apparently they were doing a renovation but looked like trash my parents gave up there deposit to stay somewhere else, I took a room it was ok for $50 a night but trash scraps and all kinda stuff all over the parking lot was like a monster truck arena it was wrecked. Definitely won’t stay there again even for the cheap rate
Omg..this place look like an abandoned building when you drive up and is boarded up in many areas. I felt unsafe. The management is very nasty. The room was clean, but no hot water. The room was suppose to be a non smoking room, but smelled like smoke. I asked to be moved to another room and the person at the desk was very rude and wouldn't move me. Please stay away. This place is a hole in the wall.