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Aparthotel

Zaki Hotel Apartment

3.5 star property

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Photo gallery for Zaki Hotel Apartment

Coffee shop
Hallway
Front of property
Exterior
2 bedrooms, premium bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Al Sharqiyah Region, Sur, Ash Sharqiyah South, 411
  • Al Ayjah Fort
    ‪4 min drive‬
  • Bilad Sur Castle
    ‪6 min drive‬
  • Al Ayjah Lighthouse
    ‪9 min drive‬

Room options

View all photos for Standard Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Standard Apartment

  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Deluxe Apartment

  • 53 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Classic Apartment

  • 53 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Basic Single Room

2 bedrooms, premium bedding, down duvets, in-room safe

Basic Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zaki Hotel Apartment

Aparthotel in Sur with 24-hour front desk and coffee shop/cafe
A restaurant, a coffee shop/cafe and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment has 2 bedrooms and offers free WiFi and room service. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a kitchen.
Zaki Hotel Apartment offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Zaki Hotel Apartment. During your stay, you'll be within walking distance of Sur Traditional Souq. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 2016, this comfortable aparthotel has 30 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Zaki Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes on foot from Sur Traditional Souq and a 3-minute drive from Sunaysilah Fort
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Zaki Hotel Apartment. Self parking is free.

This 3.5-star Sur aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Zaki Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Zaki Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: OMR 3 per person
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • 2 bedrooms
  • Day bed
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: OMR 5 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 32-inch flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free weekday newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 30 units
  • Banquet hall
  • Built in 2016
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 3 per person
  • Rollaway bed fee: OMR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Zaki Hotel Apartment Sur
Zaki Apartment Sur
Zaki Apartment
Zaki Hotel Apartment Oman/Sur
Zaki Hotel Apartment Sur
Zaki Hotel Apartment Aparthotel
Zaki Hotel Apartment Aparthotel Sur

Zaki Hotel Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Miroslav

Travelled with family
Liked: Cleanliness, room comfort

Zaki Hotel Sur

I believe that the hotel meets its 2-star category
Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Travelled with family
Decent accommodation in Sur. It’s a mixed bag—some parts of the hotel are very nice and modern, while others, including our room, are outdated. We stayed in a whole apartment, which was very spacious—far more than we needed for an overnight stay. The staff was nice and helpful, and while the breakfast was somewhat limited, it was good enough to start the day.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
It's at a convenient location. Initial room allotted had a bad smell and cockroaches running around. We complained and they changed to a good room promptly. Room was nice and spacious and very clean even though the corridors weren't that great.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort

Clean, big rooms, great location

Great location, big rooms and clean Overall terrific. You can hear road noise though.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The quality of the finishing of the property is average. The furniture is quite basic.
Stayed 1 night in Dec 2018

10/10 Excellent

Sarah , Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel. Ideal for families

Stayed for 2 nights whilst vsisitng Wadi Shab. Rates were very reasonable, room were a good size and there is a lovely coffee shop downstairs. Would highly recommend if you are in the area.
Stayed 2 nights in Apr 2018

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay here. Clean as a whistle

Great place to stay with family as well as alone. If cooking in room needed to ask for stuff but was provided immediately. Excellent house keeping service even late at night. Good breakfast. The attached restaurant food was excellent and very busy. Reception staff were cooperative. Will surely recommend to friends and family.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not impressed

Upon arriving at the hotel (at 5pm by the way) my room was NOT ready but luckily for management I did not need the room urgently. I was woken up at 7 IN THE MORNING by eardrum-shattering drilling going on right next door but it felt as if they were drilling my skull. The breakfast was not impressive in the slightest. The "buffet" had at most 5 items with no variety whatsoever and the staff was virtually nonexistent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Wouter

Liked: Cleanliness, room comfort

Great location in Sur with good value

Great spot with big room good water pressure and breakfast. Rightnon the main intersection of Sur. Also gas station next door was convenient. Check in andnout was smooth
Stayed 2 nights in Jan 2025

8/10 Good

tomas

Travelled with group
Liked: Cleanliness, room comfort

Sur oman

El alojamiento genial. Superó mis expectativas. La habitación enorme,muy cómoda y el baño tambiem enorme. Facil de llegar. Caminando al mercado en 10 minutos Restaurante al lado bastante buena la comida y la atencion.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis, Niedersachsen - Braunschw

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nettes und hilfreiches Personal, Nähe zum Strand und gute Lage Nähe der Altstadt.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maher

Travelled with family
Disliked: Room comfort

:(((

We had a pleasant stay at the hotel, but the amenities were very basic. The decor is stuck in the 1970s, and the TVs don’t work. The breakfast was very poor in quality. However, the location is convenient for visiting Sur and the surrounding areas, and the staff is friendly and attentive. Overall, the hotel deserves a maximum of 1 star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Camera grande. Servizio cortese ma niente di più del servizio reception. Posizione buona. Ristorante annesso alla struttura non proprio buono.
Stayed 2 nights in Dec 2018

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel in Innenstadt

Sehr gutes Hotel in der Innenstadt. Das Apartment war sehr geräumig, auch die Ausstattung inkusive Einmalzahnbürstel. Klimaanlage hat auch einwandfrei funktioniert, die Küche ist gut ausgestattet, hat jedoch keinen Herd.
Stayed 1 night in Nov 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service

Clean hotel, friendly staff

Clean hotel, friendly staff
Stayed 1 night in Nov 2018

8/10 Good

patrice

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona soluzione

Buona soluzione a sur,monolocale quasi nuovo e confortevole,colazione discreta Vicino a ristorante e caffe bakery
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Sur

Friendly staff and great restaurant
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service

nettes Apartment in Ser

alles war sehr angenehm, schöne Lobby und nette Apartments. 2 Nachteile: Wohnzimer sehr nuechtern und vor allem kein Tageslicht; die Betten sehr bequem aber SEHR schmal.
Stayed 1 night in Jan 2018

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sur in famiglia

Esperienza molto positiva eravamo due adulti e due bambini e ci hanno dato due camere matrimoniali ciascuna con grande bagno e salottino a comune. veramente molto confortevole e pulito
Stayed 2 nights in Dec 2017

10/10 Excellent

CHERIFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel tres pratique

bon hôtel, personnel au top, très bien situé, propre je conseille fortement
Stayed 3 nights in Dec 2017