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Citihub Hotel @ Tunjungan

3.0 star property

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Photo gallery for Citihub Hotel @ Tunjungan

Lobby
Exterior
Lobby sitting area
Desk, free WiFi
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Jl. Gubernur Suryo 1-J, Surabaya, East Java, 60271
  • Tunjungan Plaza
    ‪1 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪11 min walk‬
  • Grand City Surabaya
    ‪14 min walk‬
  • Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Standard Twin

Desk, free WiFi

Standard Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King

Desk, free WiFi

Standard King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe king room

Deluxe king room | Desk, free WiFi

Deluxe king room

  • Sleeps 3
  • 1 King Bed

About this property

Citihub Hotel @ Tunjungan

Hotel with free parking, a short walk to Tunjungan Plaza
A snack bar/deli, a 24-hour business centre and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Citihub Hotel @ Tunjungan offers 34 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include a shower. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Citihub Hotel @ Tunjungan, you're just a quick walk from Tunjungan Plaza. Enjoy features like free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe and a 24-hour business centre
  • Just a 4-minute walk from Tunjungan Plaza and 13 minutes by car from Pakuwon Mall
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free self parking is available.

This 3-star Surabaya hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya

Citihub Hotel @ Tunjungan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.

6/10 Okay

Teh

new

near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Stayed 6 nights in Oct 2017

6/10 Okay

William

great location. not so good linen

the linen could have been better. getting old and need to be changed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice only the WiFi not too good

First time stay here, next time will come again. Because the location is good.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Arcadia in Jakarta

Nice clean modern and fair priced hotel in a good location.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good midrange choice with all the comforts.

A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient , clean n bright hotel .

Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Perfeita

8/10 Good

Lilis, Blora, Jawa Tengah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peristirahatan yang nyaman di tengah kota

sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan