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Lords Plaza, Surat

3.5 star property

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Photo gallery for Lords Plaza, Surat

Reception
Daily buffet breakfast for a fee
Terrace/patio
Exterior
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Delhi Gate Ring Road, Surat, Gujarat, 395003
  • Place, Textile Market Ring Road
    ‪18 min walk‬
  • Place, Old Chintamani Parswanath Jain Temple
    ‪8 min drive‬
  • Place, VR Surat
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room

Club Twin Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Club Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Living area | 32-inch TV with satellite channels

Deluxe Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Lords Plaza, Surat

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Other amenities include a sauna, 24-hour room service and a business centre.
Lords Plaza, Surat offers 112 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Surat hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
During your stay at Lords Plaza, Surat, you'll be within walking distance of Textile Market Ring Road. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Textile Market Ring Road and a few minutes from Surat Fort
  • Free airport, train station pick-up and train station drop-off shuttle service
Lords Plaza, Surat offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at Lords Plaza, Surat. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 3.5-star Surat hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Lords Plaza, Surat has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 250 for adults and INR 250 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 250 for adults and from INR 250 for children
  • Rollaway bed fee: INR 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lords Plaza, Surat offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Lords Hotel Surat Plaza
Lords Plaza Surat
Lords Plaza Surat Hotel
Lords Plaza - Surat Hotel Surat
Lords Plaza, Surat Hotel
Lords Plaza, Surat Surat
Lords Plaza, Surat Hotel Surat

Lords Plaza, Surat Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 130 reviews
Rating 8 - Good. 33 out of 130 reviews
Rating 6 - Okay. 33 out of 130 reviews
Rating 4 - Poor. 20 out of 130 reviews
Rating 2 - Terrible. 13 out of 130 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vinod

Liked: Cleanliness
Room was clean and staff, was helpful though room service took hour and half to deliver. As I refused to take the delivery they still charged me for which I did not have time to argue as I wanted to catch the train.
Stayed 1 night in Feb 2026
Verified

8/10 Good

zainab

Liked: Staff & service, amenities, property conditions & facilities
Convenient location opposite the Railway station. Well appointed but small rooms. Bathrooms could use more maintenance from appearance perspective. Very responsive staff and decent breakfast. WiFi not the best coverage in all rooms.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

RAJIV

Liked: Staff & service
Staff is very courteous. Food is good. Lacks cleanliness.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay

I had a pleasant stay.I was at the hotel for 10 days. The club room was very nice. The staff were always ready to assist and very helpful The only feedback I have is that they can improve more on maintaining a higher standard of cleanliness. I highly recommend the food at the ground floor restaurant. Excellent food
Stayed 10 nights in Oct 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
We found the bathroom in a disgusting state.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Hemant

Liked: Cleanliness, staff & service
Bathroom and beds needs a upgrade
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Extended stay

Lords is a nice place to stay as its location is convenient. We stayed for 2 weeks. They have an average breakfast, but they try to give you good service. Even called to ask if I was comfortable during my stay. They can improve their bathrooms and condition of their rooms for sure, but they try to accommodate.They also need to work on cleanliness.The food at the main restaurant is amazing, a must try!
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Huzeifa

Key card had multiple issues and check out wait for luggage to be collected was so slow
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Huzeifa

Disliked: Cleanliness, staff & service
Found Cockroach in the Room, Had to switch Rooms, also the Keycard kept on Not working, staff service in Bfast is too slow and reception needs to Be faster during check In
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Mohamed

Liked: Staff & service
Very helpful staff especially Divya,but most times don't work,
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Mohammad Ali

Liked: Cleanliness, property conditions & facilities, room comfort

Check out time needs to be confirmed

The hotel is tidy and clean but the confusing part is that the brochure in the hotel says that the check out time is 12 noon while the reception rang us saying that the check out time is 10am. This causes inconvenience to guests
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed with the state of the rooms and the bathrooms. It is run down and terribly maintained. The rooms felt dirty and tye bathrooms disgusting. They really need to refurbish and maintain the property
Stayed 9 nights in Nov 2022
Verified

2/10 Terrible

MURTAZA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had stayed here for 8 nights and during check out which is at 1130am per the rules on expedia had delayed because of our sermon..they knew we would not be able to check out at that time...they usually except a late check out of 2pm but I got delayed to 4pm. So coming down Ashok had charged me for a 1/2 day I tried to talk to him that listen, I have been here for 8 nights, I was not even in the room only the luggage was there please consider..we spoke back and forth..then i told him you know I checked in late at night and we had incident..so he said you are black mailing me, I said no am not, am trying to tell you there should be a bit of give and take..have been here for 8 nights..and also my parents at Hilton have not been charged the extra ½ day. He didn’t agree..a lot of back and forth..he reduced the amount from 3000inr to 2000inr..and said am not willing to wave off even at the cost of the hotels reputation.. During check in I was given a room that was full of mould and damp walls that had a strench. The reception guys came and took pictures of the room and moved me to a new room. The new room was also a mess..the bedsheet had hair on it and the place was full of dust, you ran your fingers on the table and dust would accumulate on your fingers… this was past midnight..and a team came to take care of the issues. The AC was also not working and had to get the maintenance guys.. The property is seriously run down, from beds to table to walls panel to towels and bedsheet
Stayed 8 nights in Oct 2025
Verified

6/10 Okay

Hemant

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were clean. Staff was unfriendly. Customers bring business. Having a smile on your face with friendly approach is the key to repeat customers. Hotels are travelers second homes and they come to relax in friendly if not homely atmospheres. Surat as city is bad but some cleanup in required near property.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIP off artists

Really disappointed in the hotel. When paying their stupid machine does dynamic currency transaction. This simply means you more when using a foreign card. I pointed out them and spoke to the manager they showed complete ignorance.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Ebadul

Disliked: Cleanliness, room comfort

Improvement required

The hotel needs to upgrade the beds and rooms need to be more clean.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good location. There were no towels or napkins in our room when we checked in. House keeping was prompt in sending it on informing them. Rest all was good.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, Staff is very helpful, very reasonable price too.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
It was close to where I was suppose to go every day . I asked for iron and ironing board for 5 days and never got it . Over all the hotel was good
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Family visit in Surat

Slow service on arrival by Concierge/lobby staff who would not collect baggage from vehicle until checkin was fully completed. Wi-Fi was not working and even after complaining nothing was done while we stayed there for 2nights. Breakfast was good with fresh food and live counter, though had to wait for a table to sit given the number of guests eating. Shower in 1 room seemed blocked. Ask for rear end rooms if you cannot bear the noise from the road that is pretty busy. Jay.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good value

Very helpful and attentive staff. Quick check-in. (Though I had to change rooms due to smoking smell in first room) Delicious food in rooftop restaurant. I had early train to catch, so they packed a breakfast for me and took me to railway station free of charge. I always stay here when in Surat.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

KA CHUN

Disliked: Cleanliness, room comfort

舊的酒店

有点殘舊
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Arpankumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is very rude.They don't hsve a customer facing skills.
Stayed 1 night in Jun 2018