Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
Exterior
Exterior detail
Reception
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Place, Guilford Town Centre
    ‪2 min drive‬
  • Place, Guildford Recreation Centre
    ‪2 min drive‬
  • Place, Landmark Cinemas Guildford
    ‪2 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(84 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel with free breakfast, near Guilford Town Centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Surrey by IHG. During your stay, you'll be within walking distance of Guilford Town Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Guilford Town Centre and 6 minutes from Holland Park
As a guest of Holiday Inn Express & Suites Surrey by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 2702 square feet (251 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Surrey by IHG. Self parking is free.

This Surrey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Surrey by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1009 reviews
Rating 8 - Good. 232 out of 1009 reviews
Rating 6 - Okay. 34 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

genny

Business traveller
Liked: Cleanliness
Very nice and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

ABDALLAH

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 1 night in Aug 2025

8/10 Good

Ivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options
Stayed 3 nights in Aug 2025

10/10 Excellent

Leeann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and pillows!
Stayed 1 night in Aug 2025

8/10 Good

Izabela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel - clean and updated. Comfy beds and friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay! The breakfast at this hotel was nice with a decent selection available. Our only complaint would be with the street noise.
Stayed 4 nights in Jul 2025

10/10 Excellent

Navreen

Stayed 1 night in Aug 2025

10/10 Excellent

Theadoran, Langdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Teacla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the safe area, beautiful rooms and fabulous breakfast of many options including scrambled eggs. Fabulous, for the price, we will be staying here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of traffic outside, difficult to get in and out of parking lot. Room was warm and I needed help to get the a/c working. Staff was quick and efficient with all requests.
Stayed 1 night in Jul 2025

10/10 Excellent

hyun min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harinder, Vancouver

Stayed 3 nights in Jul 2025

10/10 Excellent

Aqeel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked how staff gave you what you needed and were friendly and welcoming. hotel was very welcoming and good location
Stayed 2 nights in Jul 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tv ability to cast is totally useless as requires a direct wireless connection to the Tv device and then without an internet connection you now can not stream from any online source. Pool was nice with the family
Stayed 1 night in Aug 2025

10/10 Excellent

Jazmín

Liked: Cleanliness, staff & service, property conditions & facilities
We visited
Stayed 1 night in Aug 2025

10/10 Excellent

Hoa

Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Villalobos

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was absolutely wonderful! The hotel exceeded all my expectations. The staff were incredibly friendly and attentive, making us feel right at home. Exceptional service! The breakfast was delicious with a wide variety of options to choose from. I would highly recommend this comfort and luxury place!
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ossama, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the staying at this place
Stayed 5 nights in Jul 2025