Started off the weekend well, clean and comfortable. Room was cold as the weather had changed to rain but the heating did not come on. Breakfast was good. The second night was cut short as the owners dog was left home alone and continued to howl and bark for hours. After trying to contact the owners without success we decided to leave as sleep was impossible and hearing a dog in distress was very unsettling. We left at 9pm for a 2hr drive home. Had no reply from owners after leaving 2 messages on their emergency numbers and sending texts and contacting through Hotels.com requesting a refund for the second night. Met the resident staying in room 1 on our way out who was also feeling concerned for the dog and irritated by the noise.
Lovey clean room and friendly hosts.
Booking I was disorganised as not checked website we booked through so not expecting us.
Ordered a drink and waited for arrival only to to charged ,
A lovely family run business,I was made to feel very welcome and nothing was too much for the hosts.
They went above and beyond.
Lovely room ,bathroom with very nice shower gel,shampoo and cream.
Everywhere was extremely clean and the breakfast was cooked fresh and arrived quickly.Only a few minute walk to beach.
Would definitely recommend this guest house.
Perfect base from which to explore Swanage and the surrounding area. Two-minute walk to the beach, and a short stroll along the seafront to the shops etc. Alan is a very friendly host, our room was lovely and breakfast was delicious. Everywhere was spotlessly clean. No hesitation in recommending The Rookery
Traditional with bay windows yet modern ring door bell, and porch chairs to sit and chill on. VERY spacious inside. Good sized room with traditional sash windows and smart TV, modern ensuite.
Our second time at the Rookery, and just as good as the first! Everything immaculate - five stars hardly does it justice! Great welcome, great breakfast, superb location, especially for beach lovers - I'm sure we'll be back again.