They have a club open until 3.00 am. Couldn't sleep until then. It should be clearly stated before the booking, to make sure people know where they are going
My room was unbelievably loud from sounds of next building that is club and bar during evening and midnight.
I have never experienced such a noisy hotel before.
You have to know that this is a pub/party place/hotel. Well when it tries to be everything at the same time, it fails ! My room was located just next to the ballroom where a party was held up to 3am. There only answer was "it is advertised on your website". Well it is not on hotels.com. Walls are paper thin and no AC so that you have to open the window, just to get additional noise. Worst venue in my history of hotel. Should probably be OK though if you come on a night where no activity is planned, but you'd better ask before booking.
The pub at the King's Arms is excellent; they have a brilliant chef, and breakfast is included. On the down side, the room was extremely small, and the sink isn't in the bathroom.
From the first point of arriving wss excellent
Evening meal fresh and hot.
Helpful directions to the theatre.
Including taxi no for getting back to hoel
Comfy clean bedroom, lovely breakfast.
Even a pleasant cherrio as we left.
This venue is a live music venue and nightclub Friday & Saturday. The venue are up front about this and list it appropriately on their website but hotels.com do not. I had gone based on hotels.coms information which is miss leading. It was only at check in I discovered this, over 150miles from home.
I am not exaggerating, I am not being ott, they turn into a night club from 9pm - 3am every Friday and Saturday. Music thudding until 3am.
Our room was above the outside smoking shelter in a Friday night âŠ. Not great.
The venue is tired and was undergoing renovations when we visited.
Room was okay.
Staff were friendly, attentive & polite.
Breakfast was great and allergy friendly.
Overall it was pretty good to be fair, though I think a few things could be improved. The check in was straight forward and you're given a printed sheet to put in the front of the car to cover parking in the pay & display at the rear of the building. The room was small but comfortable and clean and nicely decorated. There were fresh towels and plenty of tea & coffee. The food we had was really nice and fairly priced, and the breakfast was good too. The only complaint I would have with the breakfast is that nobody told us where everything was and what we could/couldn't have, and we were sort of left to our own devices. The server at breakfast was also a little off and almost uninterested. We also had a rather blunt exchange from another staff member regarding room payment while we were eating our evening meal which was a bit off. One thing we didn't know until we arrived was that it turned into a night club at 10pm until 2pm! That was ok for us and we stayed up and listened to the dj while we drank, but for some it might be reason to avoid the place. The access to the rooms isn't the best as the stairs are quite steep and shallow treads, but it is an old building so I can understand this. We rang the hotel ahead as my wife has a heart condition, so we needed a room on the first floor which they obliged us with. There is another floor above so worth checking if you need to. All in all a nice place with decent food and a pleasant atmosphere, service could be better. Good vfm
Nice enough rooms and pub. There were a few locals in there when we got there. Staff in the evening were very friendly, the breakfast crew not so much.