We arrived at about 3.00pm (check was supposed from 12.30pm) and the establishment was closed. There were messages on windows to say if closed to call a number , but the number did not work. The staff turned up at 6.00pm and when I went to pay they said I owed ÂŁ180 (cost of stay) despite having confirmation both from Expedia and establishment via email that I had paid ÂŁ90. No manager on site and took ages before they would accept I had paid deposit.
We like staying here because itâs dog and disabled friendly and the rooms are like chalet rooms around a courtyard with pub tables. Great food readily available. Stayed here annually for last four years. Sadly on this occasion we had dreadful noise coming from the next room late at night after the pub shut which only stopped after we knocked on the wall.
Despite my asking for a disabled access room, we were given a standard room in which we managed, but I did struggle with the bathroom.
Despite these incidents, I would still stay here again, itâs great value for money in the area.
The room was basic but clean and on the ground floor next to a pub, sufficient for my needs but the walls are extremely thin and people next door to me woke me up both nights I stayed and I could basically hear their loud conversations
The staff are friendly but the room let them down. The toilet bowl was loose from the floor. Room not prepared, now towel or coffee mugs. The paving stones outside are broken and loose. I tripped twice going and coming from the room
Stayed for a midweek break of 3 nights. Room was very nice and we like the fact we had our own front door onto the beer garden like a motel room. We ate in the restaurant each of the nights we were there. The staff were very accommodating to me in my choice of food as I have a very small appetite they agreed that I could have a lunch time meal as a dinner as they were smaller. The spaghetti bolognaise was especially good although I was unable to eat it all. The only downside for us was the nearby train tracks as the trains were very frequent and as the train approached the TV became pixilated and lost sound other than that no complaints and we would recommend the property to other visitors to the area. The beer garden could do with some TLC as some of the paving slabs were broken or not flat which could result in someone falling over if they'd had a few drinks. Also good value for money.
Late arrival due to traffic holdups not a problem. Rooms fine for our purposes. Bathroom fittings somewhat dated but bathroom HUGE! Breakfast available in pub at extra cost but food excellent and reasonably priced. Would come here again if travelling this way.
This is a cost-efficient/effective place but transportation is the problem. You need a car, otherwise you have to walk for long hours. Maybe, the road is forbidden for pedestrians, I don't know.
I booked this properly having returned from a holiday in Greece to stay for a 4 day course I was completing in Swindon. I arrived from Gatwick airport at 01.00 in the morning to find the property was closed and no means to check in, there was an out of office number to call on the side of the building but no one answered. This resulted in me having to find another property to stay in for the first night. Although this was an inconvenience and an extra expense, when I did check in the next day I was offered a refund.
Going forwards better communication regarding check would be good or actually being able to check in during later hours.
The staff in the pub were very friendly and provided excellent service and the food in the pub was outstanding, I was very impressed with the food and service and would most definitely return again for the food alone!
The Room was cosy, the bed comfortable and a good shower and bath, the propellor style lampshade was quite dusty and the TV didn't work. The TV was not a bog deal to me but it was clearly a known problem that hadn't been resolved.
This is a back to basics accommodation, don't forget a towel and toiletries. Overall the stay wasn't bad, things require a refresh and the staff (and food) in the pub are very good.