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The Vale Hotel

2.0 star property

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Photo gallery for The Vale Hotel

Front of property
Cocktail bar
Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite | In-room safe, individually decorated, individually furnished
Cocktail bar
Comfort Double Room, 1 Double Bed, Ensuite | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
32 High St, Swindon, England, SN6 6AY
  • Place, Swindon and Cricklade Railway
    ‪6 min drive‬
  • Place, Cotswold Country Park and Beach
    ‪10 min drive‬
  • Place, Swindon Designer Outlet
    ‪13 min drive‬
  • Airport, Oxford (OXF)
    ‪59 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Ensuite, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite | In-room safe, individually decorated, individually furnished

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite | In-room safe, individually decorated, individually furnished

Economy Double Room, 1 Double Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite | In-room safe, individually decorated, individually furnished

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite | In-room safe, individually decorated, individually furnished

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

The Vale Hotel

Hotel with 2 restaurants, a quick walk to Thames River
2 restaurants, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include express check-in, express check-out and wedding services. Change of towels is available on request
The Vale Hotel offers 12 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Vale Hotel. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Jicsaw Thai Restaurant, a fine-dining restaurant that serves Thai cuisine
  • Amenities include convenience store, a rooftop terrace and a fireplace at reception
  • On-site recreation includes bicycles to rent and archery
  • Just a 1-minute drive from Thames River and 8 minutes from Cotswold Country Park and Beach
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Vale Hotel also features a rooftop terrace, a fireplace in the lobby, and express check-in.

This Swindon hotel is smoke free.

The hotel hosts a free manager's reception daily.
Jicsaw Thai Restaurant – This fine-dining restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vale Grill – This restaurant specialises in British cuisine and only serves dinner. A children's menu is available. Open selected days.
Bar32 – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar32
  • Jicsaw Thai Restaurant
  • Vale Grill

Things to do

  • Archery
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 5:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Vale Hotel Hotel
The Vale Hotel Swindon
The Vale Hotel Hotel Swindon

Reviews

The Vale Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 144 reviews
Rating 8 - Good. 40 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 8 out of 144 reviews
Rating 2 - Terrible. 4 out of 144 reviews

Reviews

8/10 Good

ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but clean and friendly

We were only here 1 night for a party but the experience was a good one. Room was small but enough room to spend a night and was clean and comfortable. Loved the garden out the back and a good range of drinks were available. Cricklade is pretty and would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Liam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked this for my son for a night but he was disappointed at the size of the room which was very small and bed was not big enough or comfortable for him as he is 6’5. No hot water from taps or shower.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort

Awful

Terrible place, will never use the vale or hotels.com again
Stayed 4 nights in Jul 2025

8/10 Good

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stay

Lovely overnight stay at The Vale. The hand and body wash was very low in the bathroom but that was rectified very quickly. Room bright and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique modern room in a great location.
Stayed 3 nights in Jun 2025

8/10 Good

Natalie

Travelled with pets, Travelled with partner
Liked: Amenities
The hotel is lovely. Mark makes you feel so welcome. The food was lovely… curry and steak were delicious. Great place, well organised and we really enjoyed our stay.
Stayed 1 night in Jun 2025

8/10 Good

Connor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Really good value for money in a lovely town (village really).
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities
Stylish room with wooden beams. Convenient for all amenities. However, there were a few issues, such as no door on the toilet and a lot of the lights weren’t working.
Stayed 1 night in May 2025

6/10 Okay

Gavin

The bathroom smelled, quite strongly of mold/mustiness.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Wonderful Inn and Restaurant

Owner checked me in, really lovely guy. Very friendly and helpful. Room nice and comfy. Restaurant downstairs had a special on, so i had a sampling of the goat and the venison curry. Best I've ever had. Owner also pours a mean Guinness. I'll definitely be back!
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great single room

Lovely welcome and great room- perfect for solo travellers at a reasonable price.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! I booked at the very last minute - literally an hour or so before arrival - and feel I was very lucky to have chosen The Vale. The welcome was warm and friendly, the people are lovely, the room was a bijou but beautiful single (I was travelling as a lone lady with her dog) and spotlessly clean. The food is an interesting fusion of Indian and Kenyan (with standard fare on the menu too) and it was absolutely delicious. All cooked freshly from scratch on the premises. Cricklade is a lovely place - very friendly - and on the Thames Path. I walked downstream to Castle Eaton, had lunch in the pub there, and walked back - that's about 9 miles in total. There's another village upstream with a pub that's about the same distance, so two nice but not taxing day's walks are easy to do. The Vale is a real gem - a genuinely friendly, welcoming place where everyone talks to everyone else, and they love dogs too. I hope to be back.
Stayed 2 nights in Apr 2025

6/10 Okay

Malcolm

Stayed 1 night in Apr 2025

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and if visiting the area would definitely book to stay at the Vale, we had a great night with locals and other quests and were made very welcome, nothing was too much trouble, Thank you team Vale
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Just ideal for a whistle trip. Not to expect much as you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was rather small - the only complaint but it is a very old building.
Stayed 1 night in Apr 2025

8/10 Good

Diya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

i was given a warm reception on arrival and this theme carried on throughout my three night stay. The room i was allocated was excellent, clean, warm and spacious with a ensuite shower and plenty of storage space. The bar / restaurant area was a pleasure to enjoy the food was outstanding and the company likewise. It is a long time since i have a enjoyed such a warm atmosphere and will be returning again when i am in the area, thank you Mark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area/ property.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025