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Hotel Hacienda

3.0 star property

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Interior detail
Exterior
Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets
Dos Jefes | City view
Acapulco Suite | Dining room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(37 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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The price is CHF 86
includes taxes & fees
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About this property

Hotel Hacienda

Self parking, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Hacienda offers 64 accommodations with a hairdryer. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead. This Sydney hotel provides complimentary wireless Internet access.

Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda. During your stay, you're just a quick walk from University of Sydney. Enjoy features like free WiFi in public areas, plus concierge services and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from SEA LIFE Sydney Aquarium and a few minutes from Star Casino
Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 268 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, cafe and hotel nearby, 5 minutes to Redfern station.
Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2026

10/10 Excellent

RONALD

Travelled with partner
Liked: Property conditions & facilities
Staff were amazing. Under bed and vanity very dusty. Found ol bottletop under bed
Stayed 1 night in Feb 2026

6/10 Okay

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Ping

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely room and great location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Maddisen

Stayed 1 night in Jan 2026

6/10 Okay

Cameron

Liked: Staff & service, amenities
Disliked: Cleanliness
Aircon full of dust. Sink clogged with hair. Dusty surfaces
Stayed 3 nights in Feb 2026

8/10 Good

rohan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, bedding and towels. Well located
Stayed 1 night in Feb 2026

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2026

10/10 Excellent

Gemma

Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Friendly staff and very nice room
Stayed 1 night in Dec 2025

6/10 Okay

Gillian

Travelled with group
Liked: Cleanliness
Staff were courteous and friendly. Room was clean and the reception area was clean. Rather disappointed in the lack of facilities for preparing our food. A bare minimum. Even though on some websites it appears there was a restaurant. Rather noisy at night due to work being carried out on railway lines. Convenient for Central station
Stayed 2 nights in Jan 2026

6/10 Okay

Jessica

Disliked: Property conditions & facilities
The staff were lovely. The room itself could be improved. Positives: Bed was not uncomfortable and linens were clean. Negatives: The room had a weird smell, especially in the bathroom, potentially coming from the drain. The shower was not very clean, and the sliding door did not function well (off the rails at the top). The flush button on the toilet was also half broken (worked, but needed to be pushed in a certain way). The room was very small, but I was expecting this and it was functional enough for one person (would've been tough with two).
Stayed 2 nights in Feb 2026

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026

6/10 Okay

Jamie

Stayed 2 nights in Jan 2026

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026

10/10 Excellent

Stéphanie

Liked: Cleanliness, property conditions & facilities
Propre très petite chambre mais très bien pour je prix. Le personnel accueillant. Le lobby est mignon .
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

8/10 Good

Shawnna

Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025