PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Front of property – evening/night
Terrace/patio
Deluxe King Corner | Premium bedding, in-room safe, desk, laptop workspace
Parkroyal Club King | Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪9 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

8.8 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 3

Premier King Corner Room

  • Sleeps 3

Parkroyal Suite

  • Sleeps 3

Premier King Room

  • Sleeps 3

Deluxe King Corner

  • Sleeps 3

Premier Two Double

  • Sleeps 3

Superior Two Queen

  • Sleeps 3

Club Room

  • Sleeps 2

Superior King Room

  • Sleeps 3

Similar properties

About this property

PARKROYAL Parramatta

Luxury hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Riverside Theatres. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Table 30 – This restaurant only serves breakfast.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 25 August 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1009 reviews
Rating 8 - Good. 274 out of 1009 reviews
Rating 6 - Okay. 107 out of 1009 reviews
Rating 4 - Poor. 36 out of 1009 reviews
Rating 2 - Terrible. 41 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very nice room
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel for short business trip. Stayed here many times. However, price can double over night which is not a good customer experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very good hotel. Just need to get rid of that chemical smell they use all around. Hotel, use as a scent, however it is very unpleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Sathish

Business traveller
Liked: Cleanliness, amenities
Well furnished, excellent amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Brendon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located , modern and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refurbished room was absolutely gorgeous
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for a conference i was attding, very spacious, modern and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, amenities
Great location and lovely accommodation
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

P M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, comfy room and bed, walking distance to tram and parramatta station. Good buffet breakfast options. Bathroom was clean except showers screen needs regular proper cleaning. Overall experience 9 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable hotel great service and staff. Only poor aspect is cold small outdoor pool.. if pool was upgraded this would be best hotel in area ! Beds very comfortable and rooms newly appointed. Staff really genuinely attentive and good prepared with care. We will stay again!
Stayed 1 night in May 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They remodeled their rooms and they look fantastic. Amazing ambience!
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar,clean,quiet room,great location for dining choices
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Leila

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

David

Travelled with family
Disliked: Amenities
I didn't get to check in, actually booked on the wrong day, had pre paid. Have been trying to call the hotel for several hours but nobody answers the phone. Pathetic.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Park Royal- in the heart of Parramatta and great restaurants/ cafes Always a good room , service and staff- would stay again
Stayed 2 nights in Apr 2025

8/10 Good

mona

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and friendly, I could see a bit of dust over some items and hair in the shower, but overall it was Ok.
Stayed 4 nights in Apr 2025