Shangri-La Sydney

5.0 star property

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Photo gallery for Shangri-La Sydney

Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout curtains
Creator video - submitted by Volha’s Travel Vault
2 restaurants, breakfast served
Separate bathtub and shower, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

Deluxe Harbour Bridge Room

  • Sleeps 2

Horizon Club Sydney Harbour Room

  • Sleeps 3

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(120 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Barangaroo City)

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(28 reviews)
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(122 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Single Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(62 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(29 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(97 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(48 reviews)
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbour view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

Governor Suite, Club Lounge Access (High Floor)

  • Harbour view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Club Lounge Access (High Floor)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Club Lounge Access (High Floor)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Darling Harbour Room

  • Sleeps 2

Deluxe Opera House City View Room

  • Sleeps 2

Executive Opera House City View Room

  • Sleeps 2

Horizon Barangaroo Harbour King

  • Sleeps 3

Executive Sydney Harbour Suite

  • Sleeps 3

Deluxe Barangaroo City King

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Deluxe Barangaroo City Twin

  • Sleeps 2

Deluxe Opera House City View King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Deluxe Opera House City View Twin Room

  • Sleeps 2

Deluxe Harbour Bridge Twin Room

  • Sleeps 2

Deluxe Harbour Bridge King Room

  • Sleeps 3

Executive Sydney Harbour King Room

  • Sleeps 3

Executive Sydney Harbour Twin Room

  • Sleeps 2

Executive Barangaroo Harbour Twin

  • Sleeps 2

Executive Barangaroo Harbour King

  • Sleeps 3

Executive Opera House City View Twin Room

  • Sleeps 2

Executive Opera House City View King Room

  • Sleeps 3

Premier Harbour Bridge Room

  • Sleeps 3

Harbour Bridge Suite

  • Sleeps 3

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3

Horizon Club Spa Suite

  • Sleeps 3

Horizon Club Sydney Harbour Suite

  • Sleeps 3

Horizon Club Tower Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Royal Suite

  • Sleeps 2

Horizon Club Opera House City Room

  • Sleeps 3

The Rocks Suite

  • Sleeps 2

Grand Premier Sydney Harbour Room

  • Sleeps 3

The Governor Suite

  • Sleeps 2

Similar properties

About this property

Shangri-La Sydney

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chi The Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Sydney. During your stay, you're just a quick walk from Circular Quay. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with detox wraps, deep-tissue massages or body scrubs at Chi The Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, overall comfort, comfy beds and cleanliness
  • Steps from The Big Dig Archaeology Education Centre and 5 minutes on foot from Museum of Contemporary Art
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20450 square feet (1900 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Shangri-La Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Altitude Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 – On-site cocktail bar. Open daily.
Café Mix Restaurant – This buffet restaurant only serves breakfast. Open daily.
Lobby Lounge – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
  • Valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1823 out of 2544 reviews
Rating 8 - Good. 415 out of 2544 reviews
Rating 6 - Okay. 172 out of 2544 reviews
Rating 4 - Poor. 78 out of 2544 reviews
Rating 2 - Terrible. 56 out of 2544 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Morgan

Stayed 1 night in Dec 2025

10/10 Excellent

Ushar

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very good, they made my daughter’s 21st birthday very special with a small cake and a window art in our room. The pool area is very small and not the best at all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Check I delayed but compensated by room upgrade. Great view and easy access to circular key
Stayed 1 night in Dec 2025

10/10 Excellent

Joyce

Stayed 3 nights in Dec 2025

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Employees were friendly, professional and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

GOWRI

Stayed 4 nights in Dec 2025

10/10 Excellent

David, Browns Point

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shanghai-La is always superb. Spacious rooms, comfortable bed, and good service. However, the restaurant on the 1st floor is a disorganized disaster.
Stayed 2 nights in Dec 2025

10/10 Excellent

Greig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, nice views, close to harbour. Friendly staff. Excellent stay. Our second time in 3 months. Highly recommended.
Stayed 2 nights in Dec 2025

8/10 Good

Joerg, Irvine

Stayed 2 nights in Dec 2025

10/10 Excellent

Royce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 star service, wonderful staff that make you feel special
Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel with great staff and extremely comfortable beds. The view spectacular.
Stayed 1 night in Dec 2025

10/10 Excellent

Zaoyuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Very comfortable! Highly recommended
Stayed 4 nights in Dec 2025

10/10 Excellent

Lindelle

Stayed 1 night in Dec 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room layout and the view was 5 star but service in lounge lobby and breakfast buffet was below average particularly for the cost
Stayed 1 night in Dec 2025

10/10 Excellent

Maria B

Liked: Cleanliness, amenities, property conditions & facilities
Great view and great room
Stayed 1 night in Oct 2025

10/10 Excellent

Brett, Rosebery

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing. Hotel views spectacular
Stayed 3 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay in a Horizon Opera House view room. Loved the size of the room and the excellent view of the Opera House and Circular Key. The club lounge was good and a great way to spend an afternoon, or early evening. If I had to make a complaint, the hot food never seemed to be hot.
Stayed 3 nights in Dec 2025

8/10 Good

Ashley

Stayed 5 nights in Nov 2025

10/10 Excellent

victor

Stayed 2 nights in Dec 2025

10/10 Excellent

Srikrishna

Stayed 3 nights in Dec 2025

10/10 Excellent

M.

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Aysegul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 3 nights in Oct 2025