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The Ultimo

4.0 star property

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Photo gallery for The Ultimo

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi
Exterior
Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi
Ultimo King Room | Bathroom | Shower, free toiletries, hair dryer, towels
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Paddy's Market
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Family Room

Ultimo Family Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo King Room

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Studio

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Family

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family

  • Sleeps 4
  • 4 Single Beds

View all photos for Ultimo King

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King

  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Queen

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single

  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

Similar properties

Reception

The Capitol Hotel Sydney

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, (663)
The Capitol Hotel Sydney

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicky

Liked: Cleanliness, staff & service, room comfort

Would stay again

We were in the better part of hotel , but work going on and late at night banging ! Would be better to close off that area . Fab location and lovely staff .
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Location great
Stayed 1 night in Mar 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Travis

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Amenities, property conditions & facilities
Beautiful building in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Comfortable room and great walkable location for the CBD.
Stayed 4 nights in Feb 2025

6/10 Okay

XUEFEI

Stayed 6 nights in Feb 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!
Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but the elevator is not working while the hotel is undergoing renovations. Had to carry suitcases up multiple flights of stairs. Also, there is no onsite parking as claimed in the Expedia listing. Had to park remotely and walk to the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ludvig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could no be at a better location. Would stay again next time visiting Sydney.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Paddy’s market and short walk to Darling Harbour.
Stayed 2 nights in Jan 2025

8/10 Good

Alistair

Stayed 2 nights in Jan 2025

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we are going to stay again at Ultimo next time we are at Sydney. Great vibes
Stayed 4 nights in Jan 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonable for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 4 nights in Jan 2025

8/10 Good

Margaret

Travelled with family
Liked: Staff & service
Clean rooms, a little run down but lots of renovations happening. Value for money, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable hotel close to shops and public transport. Family of 4 and they had single beds for the kids and king for us. Super comfy beds. Small room with little storage but suited our needs. Bathroom was fresh and clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

SOOYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The level of friendliness was unsurpassed. We enjoyed our stay. It was walkable and really great.
Stayed 4 nights in Dec 2024

10/10 Excellent

JONATHAN, RYDALMERE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ultimo is very conveniently located in the midst of all shopping and food areas. Place is very quiet and clean.
Stayed 1 night in Dec 2024

4/10 Poor

PY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said it’s the worst one ever , no one top up room service , dirty sheet etc .
Stayed 5 nights in Dec 2024

6/10 Okay

Rosario

Liked: Staff & service, property conditions & facilities
Way overpriced for what it was. There was dirty socks and underwear under the beds and the air conditioning was terrible. Did not keep room ccol. The soap and hair conditioner were empty. For $466, I’ll stay somewhere else
Stayed 1 night in Dec 2024

8/10 Good

Mick

Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Liked: Staff & service
Stayed 1 night in Dec 2024